About this role
<div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0.0in 0.0in 1.0pt 0.0in"> <h2 style="text-align:center;padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor" align="center"><em>Job Description & Summary</em></h2> <h2 style="padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"> </span></h2> <h2 style="padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt">Position Summary</span></h2> </div> <p style="margin:0.0in;text-align:justify;font-size:11.0pt;font-family:Arial, sans-serif">Provides quality support to manufacturing by performing and coordinating inspection, containment, investigation and training activities. Performs quality lab related duties (metrology, function testing and dimensional inspections). Assist sub-plant employees in troubleshooting quality issues. Responsible for product safety and quality.</p> <div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0.0in 0.0in 1.0pt 0.0in"> <h2 style="padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"> </span></h2> <h2 style="padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt">Job Elements & Position Responsibilities</span></h2> </div> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Performs random audits on systems, procedures, and product</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Performs functional testing of product and metrology on components</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Assists manufacturing employees and management with backtracking and troubleshooting quality-related issues.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Participates in sub plant problem solving efforts and activities (CAPA, A3, 8D, etc)</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Performs Certificate of Analysis (COA) testing of finished product as required</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Approves COA and coordinates communication with customers</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Supports and coordinates calibration activities</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Investigates complaints received and reports finding to the appropriate parties</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Performs backtracking on quality issues</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Update and maintain procedures, work instructions and defect libraries as document control coordinator.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Provides quality related training to molding Operators and Technicians</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Enters, closes and makes user decisions on Quality Notifications</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Serves as a backup when needed for other quality functions</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Other duties as assigned</li> </ul> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <div style="border:none;border-bottom:solid windowtext 1.0pt;padding:0.0in 0.0in 1.0pt 0.0in"> <h2 style="padding:0.0in;margin:0.0in;font-size:14.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt">Required Qualifications</span></h2> </div> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif">Education</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must possess High School diploma or GED</li> </ul> <p style="margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif">Experience</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">3-5 years as Quality Technician or similar role</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must possess basic math skills</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to read drawings and use quality related test equipment</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to stand (30%) and walk (50%) for a portion of the shift</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to lift/move up to approximately 10 pounds (up to 30% of the shift), reach above shoulder and bend (5% of the shift). Must be able to periodically handle finished goods boxes weighing up to 35 lbs (5% of shift).</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to scoop component part weighing approximately 1 pound</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must have good vision in order to perform visual inspection duties</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to hear warning signals and verbal alerts to avoid injury during manufacturing process</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to work as a member of a team, have high energy level and be able to work well under pressure</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to read, write and speak English in order to communicate and understand relevant information relating to quality and production issues</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to discern shades of color and color differences relating to component parts used in the manufacturing process</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to climb steps</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must be able to use and read various inspection gages</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Arial, sans-serif">Must have PC skills such as Microsoft Excel, Word and electronic mail software</li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.5in;font-size:11.0pt;font-family:Arial, sans-serif"> </p>