About this role
<p><strong>DSV – Global Transport and Logistics</strong></p> <p style="text-align:justify">DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process. </p> <p>Location: CAN - Winnipeg, Taylor Avenue <br>Job Posting Title: Operations, Ocean Freight <br>Time Type: Full Time<br> </p> <p> </p> <p><em> This posting is for an existing vacancy and not intended to create a talent pipeline</em></p><p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:14.0pt;font-family:Calibri, sans-serif;color:#1f3864">SUMMARY </span></u></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">The primary function of the Operations </span><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Coordinator, Ocean Freight (Ocean Import and Export)</span><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">is to process all shipments, coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring </span><span style="font-size:10.0pt;font-family:Calibri, sans-serif">compliance with DSV policies as well as government regulations. This role serves </span><span style="font-size:10.0pt;font-family:Calibri, sans-serif">as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all inbound and outbound requirements before or within agreed time frames. </span><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Direct communication with customers, overseas offices, carriers, warehouses and truckers are required. </span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><a name="_Hlk148708409"></a><strong><u><span style="font-size:14.0pt;font-family:Calibri, sans-serif;color:#1f3864">KEY DUTIES AND RESPONSIBILITIES</span></u></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Calibri, sans-serif"> </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Daily management and coordination of shipments </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Establish and coordinate schedules with carriers and tender shipments</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Create, coordinate country specific documents</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Adhere to all domestic and international shipping regulations</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Track and trace all shipments </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Prepare and publish reports, as requested</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Proactively identify problems and swiftly implement the appropriate solutions</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Confirm rates with carriers</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Responsible for cost containment of shipments, via accounting system</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Ensure all DSV KPIs met throughout the movement of the shipment</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Lane analysis required on orders to select the most appropriate mode of transport within customer requirements </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Daily Communication with customers on relevant issues and resolution</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Manage new account implementation from standard operating procedure to execution</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:8.0pt;font-family:Calibri, sans-serif;color:#c45911"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:8.0pt;font-family:Calibri, sans-serif;color:#c45911"> </span></strong></p> <p style="text-align:justify;line-height:14.0pt;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><a name="_Hlk124943970"></a><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Quality, Health & Safety:</span></p> <p style="text-align:justify;line-height:14.0pt;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.</span></li> </ul> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><em><u><span style="font-size:9.0pt;font-family:Calibri, sans-serif"> </span></u></em></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:14.0pt;font-family:Calibri, sans-serif;color:#1f3864">QUALIFICATIONS</span></u></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><em><u><span style="font-size:9.0pt;font-family:Calibri, sans-serif"> </span></u></em></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Calibri, sans-serif">Education and Experience</span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;text-align:justify;line-height:normal;font-size:10.5pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">A minimum of one to two years international transportation industry experience or,</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><a name="_Hlk124952519"></a><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Education in supply chain logistics, international transportation, or a related field of study.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">CIFFA certificate, an asset</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Dangerous Goods Certification, an asset</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Authorized Cargo Representative (ACR) designated status, as required</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">GDP Training, if required</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;text-align:justify;line-height:normal;font-size:10.5pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Calibri, sans-serif">Skills and Competencies</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.5pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><a name="_Hlk124944115"></a><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Good command, both verbal and written, English skills. </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Ability to create collaborative engagements and active listening</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Service oriented and able to resolve customer grievances </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Strong interpersonal skills, building professional relationships internally and externally </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Strong problem-solving skills and analytical skills </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Ability to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve results</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Both a team builder and a team-player </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Excellent organizational and time management skills</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;text-align:justify;line-height:normal;font-size:10.5pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Calibri, sans-serif">Language and Computer Skills</span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><em><u><span style="font-size:7.0pt;font-family:Calibri, sans-serif"> </span></u></em></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">English is the principal language for this position; additional languages may be required in other locations. </span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Ability to communicate effectively in a diverse multicultural environment.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Microsoft Office suite</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">CargoWise experience, an asset</span></li> </ul> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Calibri, sans-serif">Physical Demands</span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Prolonged periods sitting and standing at a desk and working on a computer</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.</span></li> </ul> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Calibri, sans-serif">Additional Notes / Acknowledgment </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Calibri, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.</span></p><p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global">Facebook</a>.</p> <p style="text-align:justify">DSV does not use AI to screen candidates during the recruitment process</p> <p style="text-align:justify;margin:0.0 0.0 8.0pt 0.0">FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].</p>