About this role
<p><strong>DSV - Global transport and logistics</strong><br>In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com </p> <p>Location: USA - Lancaster, Midpoint Dr </p> <p>Division: Solutions <br>Job Posting Title: Customer Service Agent <br>Time Type: Full Time</p><div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>POSITION SUMMARY </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.</span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>ESSENTIAL DUTIES AND RESPONSIBILITIES </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Customer Service</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Process and input all customer orders. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Running and printing shipments from WMS.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Run stock reports to check for product availability. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Generate all related paperwork and necessary information required for customer work orders</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Checking all orders for special requests </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Follow up with other departments to ensure the service standards are being met. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Assure proper invoicing of accounts by verifying customers as required. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Customer Interfacing Activities</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Documentation</span><span> </span></span></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Ensure the accuracy of all receiving and shipping documents. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Gather and maintain all data and records relative to shipping and receiving activities. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Prepare any reports concerning customer service as required by supervisors.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Assist in resolving any discrepancies. </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Data Entry</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Operate the computer terminal in a proficient manner. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Clerical</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Oversee all paperwork associated with orders and maintain the corresponding files. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Answer phone calls and operates various types of office machines and computers necessary to perform duties. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Greet customers and visitors to the office. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Effectively correspond with customers as required.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Communication</span><span> </span></span></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Answer incoming telephone calls in a cheerful, courteous, and timely manner. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Promptly route each call to the proper party, taking messages when necessary. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Assist callers with general information and inquires. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Direct visitors to appropriate department. </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Assist drivers at check in window various times though out the day. </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>OTHER DUTIES (Site Specific)</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>CSR’s may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Work overtime as dictated by business whether mandatory or voluntary.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>SUPERVISORY RESPONSIBILITIES</span><span> </span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>None</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>MINIMUM REQUIRED QUALIFICATIONS </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Education and/or Experience</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Must have a high school diploma or general education degree (GED). </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>1 year experience in Customer Service-related capacity</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate</span><span> </span></span></p> </li> </ul> </div> </div> <div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Certificates, Licenses, Registrations or Professional Designations</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>N/A</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>SKILLS, KNOWLEDGE AND ABILITIES</span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Computer Skills</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Intermediate computer skills</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Proficient with MS Office Applications</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>WMS functions</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Language Skills</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>English (reading, writing, verbal)</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Business writing proficiency</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Mathematical Skills</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. </span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Other</span><span> </span></span></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Strong attention to detail accuracy and accomplish job task in a timely manner.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Ability to perform duties with minimal supervision or guidance.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Ability to multi-task</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Effective communication skills</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>PREFERRED QUALIFICATIONS</span><span> </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>1-3 years warehouse/logistics support experience</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>2-3 years’ experience in Customer Service-related capacity</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>PHYSICAL DEMANDS</span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Occasionally</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Handling/Fingering, Sitting</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Frequently</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Bending</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> </div> <div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Constantly</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Walking and Standing</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Ability to Lift/Carry and Push/Pull</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>21-50 pounds</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Reach above shoulder, reach outward, squat, or kneel.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Other Physical Requirements: </span><span> </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>WORK ENVIRONMENT </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Reasonable Accommodations Statement </span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.</span> </span></p> </div> </div><p style="text-align:justify">For this position, the expected base pay range is – . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.</p> <p style="text-align:justify"> </p> <p style="text-align:justify">Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the <a title="" href="https://flimp.live/DSV-Benefits" target="_self">DSV Benefits Showcase</a>. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.</p> <p style="text-align:justify"> </p> <p style="text-align:justify">DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at <a href="mailto:[email protected]">[email protected]</a>. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.</p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.</p>