About this role
<div> <p><span style="font-family:arial, helvetica, sans-serif">We are looking for a <strong>Customer Quality Specialist</strong> to join our <strong>Customer Quality</strong> department in Satu Mare.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Responsibilities:</strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure and maintain the quality of products and processes in series production, meeting customer expectations;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Monitor and update customer portals daily for all claims addressed to the plant;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Analyze customer complaints, define corrective and preventive actions, and verify the effectiveness of implemented actions (8D reports);</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure product and process compliance with quality requirements in ongoing projects;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Implement appropriate measures to eliminate defects, weaknesses and risks, and evaluate their effectiveness;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicate with the customer to present and clarify initial sampling processes and series production changes.</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif"> </p> <p style="font-family:arial, helvetica, sans-serif"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Profile:</strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">University degree;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">3–5 years of experience in a Quality department;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of problem‑solving methods: 5W, Ishikawa, 8D;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Familiarity with relevant automotive standards: IATF 16949, VDA 6.3, PPAP, PFMEA, MSA, SPC;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong MS Office skills;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Advanced English; German is an advantage;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Process‑ and customer‑oriented mindset, strong analytical abilities, problem‑solving skills, proactive attitude, flexibility and teamwork.</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif"> </p> <p style="font-family:arial, helvetica, sans-serif"> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Benefits:</strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Exciting tasks in a family-owned company with over 70,000 automotive enthusiasts in more than 20 countries;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Structured integration program within a professional and dynamic team;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">International development opportunities supported by the latest technologies;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Challenging projects in a balanced work–life environment;</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A talent‑driven organizational culture.</span></li> </ul> </div><p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#000000">If you are an enthusiast person and you want to develop professionally in an international environment, please send us your application! </span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#000000">All candidates that fit the profile will be contacted in maximum 3 weeks.</span></span></span></p>