About this role
<p>Job Req Number: 113531<br>Time Type: Full Time</p><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Develop and implement QA procedures and standards for warehouse, </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">transportation, and last-mile delivery activities. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Conduct regular audits and inspections of logistics processes, inventory handling, </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">and packaging quality. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Investigate quality issues such as mis-shipments, damages, delays, and non- </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">conformances; lead root cause analysis and corrective action planning. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Collaborate with warehouse, operations, and customer service teams to address </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">quality-related concerns. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Maintain accurate records of inspections, audits, incidents, and improvement </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">actions. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Monitor compliance with internal SOPs, customer requirements, and relevant </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">regulations. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Drive continuous improvement initiatives to reduce error rates, improve packaging </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">standards, and optimize logistics flows. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Support the onboarding and training of operations teams on quality standards and </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">procedures. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black">Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and </span></li> <li style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif;color:black">provide insights for performance improvement </span></li> </ul><p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.</p>