You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. <div> <div> The Opportunity - Privacy & Trust Lead </div> <div> This role plays a critical part in shaping and embedding Medibank’s enterprise-wide privacy and data ethics approach, supporting our ambition to be recognised as a trusted health partner. </div> <div> Reporting to the Head of Trust & Ethics, you will act as a senior subject matter expert, leading the development and implementation of Medibank’s Privacy Management Framework. Working across the business, you will drive uplift in privacy maturity, governance and capability, ensuring the responsible use of data while enabling innovation and customer value. </div> <div> </div> <div> How you will create value </div> <div> In this broad and dynamic role, you will add value by: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Leading the design, implementation and continuous improvement of Medibank’s Privacy Management Framework and strategy. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Driving enterprise-wide privacy capability uplift, embedding “privacy by design” and strong data ethics practices. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Establishing governance, reporting and processes to ensure compliance with privacy obligations and regulatory requirements. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Partnering with senior stakeholders to align privacy strategies with business objectives and customer outcomes. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Providing trusted advice on privacy risks, controls and emerging regulatory expectations. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Overseeing privacy incident management, complaints handling and continuous improvement of operational processes. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Delivering thought leadership by monitoring industry trends, regulatory change and evolving customer expectations. </li> </ul> </div> <div> </div> <div> About you </div> <div> You are an experienced privacy, risk or compliance leader with a strong track record operating in complex and highly regulated environments. </div> <div> Key attributes and experience include: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Significant experience in privacy, risk or compliance, including designing and embedding privacy frameworks. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Demonstrated experience driving organisational uplift in governance, risk and compliance capability. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Proven ability to influence and engage senior stakeholders across complex environments. </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Experience in incident management, PIAs, and privacy risk management practices. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> Interest or exposure to data ethics, ESG or emerging areas such as AI governance is highly regarded. </li> </ul> </div> </div> Imagine working with us We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work. Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/ For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us [email protected] or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Privacy & Trust Lead (DOCKLANDS, VIC, AU, 3008) @ Medibank Private Limited

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