About this role
<p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="background-color:white"><strong><span style="font-family:Verdana, sans-serif">You’re only human. </span></strong></span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">The Opportunity - Privacy & Trust Advisor </span></strong></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">This role plays a key part in embedding strong privacy, trust and ethics practices across Medibank, supporting our ambition to build trust with our customers through responsible data use. </span></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Reporting to the Head of Trust & Ethics, you will support the delivery of Medibank’s Privacy Management and Enterprise Ethics Frameworks, working closely with business stakeholders to uplift awareness, capability and compliance across the organisation. </span></p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">How you will create value </span></strong></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">In this broad and hands-on role, you will add value by: </span></p> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Supporting the design and implementation of privacy processes and governance practices across the business. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Embedding “privacy by design” principles across initiatives from ideation through to delivery. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Providing practical advice to stakeholders on privacy operations, risks and controls. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Supporting data-related risk assessments, privacy incident investigations and mitigation activities. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Delivering training and awareness initiatives to uplift organisational understanding of privacy and ethics. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Contributing to the implementation of Medibank’s Enterprise Ethics Framework and related initiatives. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Supporting the management of privacy governance, including reporting, registers and committee inputs. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Collaborating with Legal, Risk, Data Governance and Technology teams to ensure effective management of privacy risks. </span></p> </li> </ul> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">About you </span></strong></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">You are a privacy, risk or compliance professional with a strong interest in data ethics and customer trust. </span></p> <p> </p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Key attributes and experience include: </span></strong></p> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience in privacy, data governance, risk or compliance. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Working knowledge of the Australian Privacy Principles and their practical application. </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience supporting privacy incidents, risk assessments or governance processes. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience in translating obligations into practical, customer-centric processes that balance compliance with user experience. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience or interest in privacy by design and embedding ethical decision-making practices. </span></p> </li> </ul> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p> </div> </div><p> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine working with us </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">s why we</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">re reinventing work. </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white"> </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Inclusion and Accessibility </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us </span><span style="font-family:Verdana, sans-serif;color:#00b0f0;background-color:white">[email protected] </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion</span><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:#404040;background-color:white">/(please copy and paste the URL onto your browser)</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:deepskyblue;background-color:white">Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work</span></strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:black;background-color:white"> </span></p>