About this role
<p><strong>Global HR Operations Intern</strong></p> <p><strong>Role Purpose</strong></p> <p>As a Global HR Operations Intern, you will support the Human Resources team in delivering efficient HR operations while enhancing employee development, engagement, and organizational capability.</p> <p>The role provides exposure to core talent management and HR operations processes and contributes to creating a positive employee experience and achieving organizational scorecard targets.</p> <p>In addition to operational support, the internship offers development opportunities in project coordination, stakeholder engagement, and digital innovation, including the application of AI-enabled tools such as Microsoft Copilot.</p> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Key Responsibilities</strong></p> <p><strong>HR Operations</strong></p> <ul type="disc"> <li>Support day-to-day HR activities across the employee lifecycle</li> <li>Maintain HR records and documentation in line with internal policies and data privacy requirements</li> <li>Assist with data entry, employee file management, and HR documentation processes</li> <li>Contribute to the development and maintenance of HR “How-To” guides</li> <li>Support preparation of employee-related materials, HR communications and communication channels (e.g., Viva Engage)</li> <li>Contribute to continuous improvement and process optimization initiatives</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>HR Systems & Digital Tools</strong></p> <ul type="disc"> <li>Support administration and maintenance of HR systems (e.g., HR Connect)</li> <li>Assist with system data validation, updates, and user support</li> <li>Identify opportunities for automation and digital solutions</li> <li>Explore and apply AI tools (e.g., Microsoft Copilot) to enhance HR service delivery and productivity</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>HR Data & Reporting</strong></p> <ul type="disc"> <li>Prepare recurring and ad hoc HR reports and dashboards</li> <li>Assist HR analytics related to attrition, training participation, and employee development metrics</li> <li>Support data analysis and presentation to enable decision-making</li> <li>Ensure data accuracy and integrity across reporting processes</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Learning, Development & Employee Engagement</strong></p> <ul type="disc"> <li>Support coordination of learning and development initiatives</li> <li>Assist in creating training materials, presentations, and employee resources</li> <li>Support scheduling, communication, attendance tracking, and feedback collection</li> <li>Assist in coordination of mentoring and development programs</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>HR Projects</strong></p> <ul type="disc"> <li>Provide project coordination and support for global HR initiatives</li> <li>Track project milestones, actions, and deliverables</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>What You Will Gain</strong></p> <ul type="disc"> <li>Hands-on experience across global HR operations and talent management</li> <li>Exposure to HR analytics, reporting, and workforce insights</li> <li>Experience working with HR systems and digital tools (e.g., HR Connect)</li> <li>Participation in employee development, mentoring, and engagement programs</li> <li>Opportunity to contribute to AI and digital HR transformation</li> <li>Development of project management, communication, and organizational skills in an international environment</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Qualifications & Skills</strong></p> <p><strong>Education</strong></p> <ul type="disc"> <li>Bachelor’s or Master’s degree in HR, Business Administration, Psychology, or a related field (in progress or recently completed)</li> </ul> <p><strong>Skills</strong></p> <ul type="disc"> <li>Fluent in English</li> <li>Strong interest in HR and people-related processes</li> <li>Excellent organizational skills and attention to detail</li> <li>Analytical mindset and problem-solving ability</li> <li>Comfortable working with data, reporting, and Microsoft Office</li> <li>Interest in digital innovation, AI tools, and process improvement</li> <li>Strong communication skills</li> <li>Proactive, curious, and eager to learn</li> </ul> <p><strong>Preferred</strong></p> <ul type="disc"> <li>Familiarity with HR systems or HR technology platforms</li> <li>Experience with AI-enabled tools (e.g., Microsoft Copilot, ChatGPT)</li> <li>Interest in learning, development, and organizational capability building</li> </ul>