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Client Engagement & Regulatory Specialist (Johannesburg, ZA) @ Nedbank

Johannesburg, ZAOnsiteFull-time
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<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" style="height:255.0px;width:600.0px"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div><p>To manage self, and ensure that FICA, FATCA &amp; CRS-related activities &amp;functions are executed within defined AML standards &amp; requirements while simultaneously maintaining control over applicable processes.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul> <li>Ensure effective processing of FICA and all client data related capturing and records maintained.</li> <li>Ensure the validation function on FICA, FATCA &amp; CRS all in the context of business as usual.</li> <li> Ensure adherence to FICA, FATCA &amp; CRS requirements by upskilling/guidance/training to front line to ensure that all Client records are optimally managed and maintained.</li> <li>Ensure that defined FICA/FATCA and CRS-related activities &amp; functions are executed within defined standards&amp; requirements while simultaneously maintaining control over applicable processes.</li> <li> Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels &amp; quality of service delivery as experienced by stakeholders contributing to customer retention.</li> <li> Ensure that all Stakeholders are advised by resolving queries promptly.</li> <li>Complete tasks through planning and reviewing against set targets.</li> <li>Manage resources (time, processes and support teams) to optimize value against client expectations.</li> <li>Comply with risk standards, policies and procedures through training and development as required by group compliance framework</li> <li>Research and analyse information by using problem solving techniques to propose solutions for work challenges.</li> <li>Identify training courses and career progression for self through input and feedback from management.</li> <li>Ensure all personal development plan activities are completed within specified timeframe.</li> <li>Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders&apos; businesses by highlighting benefits in support of the implementation of recommendations. </li> <li>Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).</li> <li>Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).</li> <li>Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Qualifications - NQF Level</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Matric / Grade 12 / National Senior Certificate </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Qualification</b></H2> </div><div><ul> <li>Advanced Diplomas, Bachelor’s degree, LLB, Related Compliance / AML certificates.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Experience Level</b></H2> </div><div><ul> <li>3 or more years banking experience in KYC/ Anti-Money Laundering.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical / Professional Knowledge</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Banking knowledge </li><li>Banking procedures </li><li>Business Acumen </li><li>Business principles </li><li>Business writing </li><li>Communication Strategies </li><li>Data analysis </li><li>Governance, Risk and Controls </li><li>Microsoft Office </li><li>Nedbank policies and procedures </li><li>Nedbank vision and strategy </li><li>Principles of financial management </li><li>Principles of project management </li><li>Relevant regulatory knowledge </li><li>Relevant software and systems knowledge </li><li>Decision-making process </li><li>Nedbank culture </li><li>Cluster Specific Operational Knowledge </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Behavioural Competencies</b></H2> </div><div><ul type="disc"> <li>Communication</li> <li>Building Trusting Relationships</li> <li>Managing Work</li> <li>Continuous Learning</li> <li>Collaborating</li> <li>Decision Making</li> <li>Innovation</li> </ul></div></div></div><p style="line-height:18.9px"><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" style="height:75.0px;width:600.0px" width="245"></p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p style="line-height:18.9px"><span style="color:#006341"><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566 </b></em></span></p>

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