Purpose & Overall Relevance for the Organization: At adidas, we have a very clear mission: “ to be the best sports brand in the world¨; and a very passionate purpose: “Through sport, we have the power to change lives.” This guiding principles shapes how we operate as a company, how we collaborate with our partners, how we create our products, and how we connect with our consumers. Our values represent essential behaviors, reflecting a winning mindset we strive to see in every team member. This same purpose and mindset are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions across adidas. By driving process excellence and operational efficiency, GBS enables our partners to focus on what matters most: creating impact. Here you should include a brief description of the area and the role. Please follow the example “Within GBS, the Order to Cash (O2C) process plays a key role in ensuring a smooth customer journey from order placement to payment collection. The Credit Team Lead ensures the effective execution of credit and collection activities within the Order to Cash (O2C) process. This role is responsible for supervising a team of credit analysts/collectors, driving adherence to global credit policies, and supporting the achievement of key performance indicators such as Gross Overdue, DSO, and Bad Debt. Acting as the operational link between the team and senior O2C leadership, the Credit Team Lead balances customer relationship management with risk mitigation, ensuring reliable cash flow and compliance with corporate standards Key Responsibilities: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Enforce global credit and collection standards, mitigating risk, and ensuring alignment with corporate governance.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Drive continuous improvement initiatives, implementing new tools and processes, and supporting transformation projects.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Serve as a trusted advisor to internal teams and external customers, resolving escalations, and strengthening relationships.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Oversee credit assessments, approvals, and monitoring to minimize financial exposure.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Monitor and control overdue receivables, ensuring timely follow-up and resolution of outstanding balances.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Implement proactive collection strategies to reduce overdue accounts and improve cash flow.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><a name="_Hlk215646641"></a>Drive reduction of Gross Overdue by implementing proactive collection strategies and monitoring performance.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Establish and maintain credit limits in line with global policies.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Drive timely collection of receivables, ensuring adherence to KPIs and cash flow targets.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Act as escalation point for customer disputes, coordinating resolution with sales, finance, and operations.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Build and maintain strong relationships with customers to encourage timely payments and resolve disputes constructively.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Negotiate payment plans or settlements with customers when necessary, protecting both the relationship and the company’s financial interests.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Influence stakeholders to adopt best practices in order-to-cash processes, driving consistency and compliance.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Deliver accurate reporting and analysis of credit and collection performance.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Collaborate cross-functionally to streamline order-to-cash processes, minimizing delays in invoicing and payment.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Drive initiatives to reduce DSO by improving collection efficiency and accelerating cash application.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Minimize Bad Debt exposure through effective credit risk management, early identification of doubtful accounts, and recovery actions.</li> </ul> Key Relationships: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Finance Teams</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Local Credit Management</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Cash Application Teams</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Customer Service Teams</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Record to Report Teams</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Sales Teams</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Supply chain, DCs & transportation teams.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Tech</li> </ul> Leadership capabilities for Team Leads: This job description outlines a Team Lead role and should incorporate the leadership framework behaviours as described below. EXCEL • Live your passion for the brand: Acts as a proud brand ambassador, shares updates, connects with others, and inspires enthusiasm for adidas. • Act like it’s your own company: Balances global and local views, sets goals, seeks solutions, and drives growth and efficiency. • Think Bigger and Beyond: Anticipates change, embraces ambiguity, and fosters innovation through creative thinking and continuous learning. EMPOWER • Build a diverse team & foster inclusion: Builds inclusive teams, promotes open communication, and ensures fairness to unlock team potential. • Engage and inspire: Leads with purpose, creates emotional connection, and promotes well-being through communication and support. • Develop talent: Recognizes potential, encourages learning, gives feedback, and supports career growth inside and outside the team. ELEVATE • Deliver results: Sets clear goals, delegates effectively, and ensures resources are in place to deliver practical, value-driven outcomes. • Promote accountability: Acts with transparency, sets clear expectations, addresses conflicts early, and owns decisions with integrity. • Continue to grow yourself: Seeks feedback, reflects regularly, challenges assumptions, and actively pursues personal and professional growth. Experience, Knowledge, Skills and Education / minimum qualifications: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">BA degree in Accounting, Finance or Economics</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Minimum of 5 years of relevant experience in End-to-End processes specifically for O2C activities</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Advanced English (B2/C1)</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Experience with process improvement and root cause analysis.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Experience in an O2C Management role.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Proven work experience in people management/ demonstrated ability to manage a medium-sized team.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Experience in project management.</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Experience in Shared Service environment is considered a plus</li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif">Solid experience with SAP.</li> </ul>

Sr Specialist Credit (Bogota, Distrito Capital de Bogota, CO) @ adidas

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