<h2 style="margin:6.0pt 0.0in 0.0in;font-size:18.0pt;font-family:'Times New Roman', serif;font-weight:normal">Manager Retail Training MW</h2> Area: China Department: China Retail Academic Direct Reporting Line: Senior Manager Retail Training Indirect/secondary reporting line: - Subsidiary/country: GCA Location: Shanghai GSMS Grade: M4 Number of Personnel Managed: - Cost Center/Budget and/or Revenue Responsibility: - <div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0.0in 0.0in 1.0pt 0.0in"> </div> PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION: Support franchise business achievement and people development, with a clear focus on MW 2.0 project training and large-scale rollout in east region, while undertaking full scope of regional retail training responsibilities. KEY RESPONSIBILITIES: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Act as the East Region MW training contact window; participate in project kick-off meetings and review meetings across East all-in branches to align progress and achievement</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Collect training needs and key findings from East MW all-in branches, provide actionable improvement suggestions, and drive continuous project iteration and optimization</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Conduct regular meetings with East MW key stakeholders to communicate regional implementation progress, risks and required support</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Act as the Subject Matter Expert (SME) for MW, participate in the development and customization of MW training content, and conduct Train-the-Trainer (TTT) sessions for MW OPS team to ensure consistent training quality across the region</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Participate in regular training content development, including basic training, seasonal product training and other project-based training</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Deliver coaching in store level to sharpen the skill</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Regularly visit and evaluate the in-shop training implementation of each store</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Set up yearly and monthly regional training plan base on national training calendar</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Tracking in-shop training delivery with regional training team quantitatively and qualitatively</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Maintain training record and work out training report on regular basis</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Undertake relevant training administration work</li> </ul> KPI: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Training Hours</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Training/coaching quality base on internal measurements i.e. Homerun Satisfaction Rate</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Retail KPIs e.g. CR, UPT</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">On-time delivery of projects</li> </ul> KNOWLEDGE, SKILLS AND ABILITIES: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Experience in retail training, project landing, or franchise management </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Strong project coordination and cross-team communication </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ability to summarize insights and drive process optimization </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Detail-oriented, proactive, and able to work under expansion pressure </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Skilled in training delivery, coaching, and store evaluation </li> </ul> REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Bachelor’s Degree </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">5+ years in retail training, retail operations, or project implementation </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Passion for sports is a plus </li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Good English reading/writing; fluent Mandarin</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Excellent PPT/Excel skills</li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Any certificate of Training will be a plus</li> </ul>

Manager Retail Training East (Shanghai, SH, CN) @ adidas

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