About this role
<p style="text-align:justify;margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Drive the district profitability by meet or exceeding sales & profit targets;</span><em><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus"> </span></em><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Coach Store Managers to drive commercial success and excel in customer service;</span><em><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus"> </span></em><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure proper execution of established policies, procedures, initiatives, and directives.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">KEY RESPONSIBILITIES: </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Planning</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Plan Stores objectives with Director / Senior Manager Retail Operations FO </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Plan actions plans to reach targeted KPI’s</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Management</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Take full ownership of the district and its commercial success</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Plan and prioritize structured store visits to maximize the district’s performance</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Manage delivery of own retail KPI’s (qualitative and quantitative) in the district</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Pro-actively analyse sell-through figures and develop action plans with stores managers to achieve productivity and image targets</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure compliance with established policies, procedures, initiatives and directives</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Financial</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Manage and deliver retail financial KPI’s</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">System and Processes</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Manage retail KPI’s and tracking/reporting systems</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure operational system efficiency and training</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">People Management</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure compliance to established HR policies and procedures</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Recommend structural or human changes in store in order to achieve sales and brand targets</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Coordinate with store managers on staff recruitment, retention and development.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Training and Development</span></u></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Identify and recommend training and development needs </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Coach Store Managers to increase their stores’ sales, productivity and profitability</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Own succession planning for the district</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Ensure quality & efficiency of training</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">KPIs</span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Store business KPI’s</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Image/consumers satisfaction KPIs.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:AdiHaus">Staff turnover and satisfaction KPI’s</span></li> </ul>