About this role
<p><strong>Key Responsibilities</strong> <br>1. Store Visits & Execution Monitoring <br>• Conduct regular store visits to ensure proper execution of brand and operational standards <br>• Identify gaps and provide immediate, actionable feedback to store teams <br>2. Store Evaluation & Compliance <br>• Perform structured store evaluations/audits using approved tools <br>• Track and follow through on action plans to ensure compliance with brand and operational guidelines <br>3. Sell-Out & KPI Tracking <br>• Monitor store sell-out performance and track key KPIs (conversion, ATV, UPT, productivity) <br>• Highlight risks and support implementation of corrective actions <br>4. Store Operations & Retail Excellence <br>• Ensure adherence to store processes and retail excellence standards <br>• Validate compliance with the Store Operations Manual during store visits <br>5. Action Planning & KPI Improvement <br>• Support development and execution of action plans to improve KPIs based on performance analysis <br>• Ensure timely follow-through across all assigned franchise stores <br>6. Training Coordination & Support <br>• Align with FRS Trainers on training topics and calendar execution <br>• Support rollout and tracking of training initiatives in stores <br>7. In-Store Marketing Execution <br>• Partner with the Brand Team to ensure consistent in-store marketing and visual merchandising execution <br>• Monitor campaign implementation and provide feedback on execution quality <br>8. Stakeholder Coordination <br>• Collaborate with Franchise Operations Leads and store teams to support execution of plans and initiatives <br>• Provide on-ground insights to support continuous improvement </p> <p><strong>Key Success Metrics </strong><br>• Sell-Out Performance Support <br>• KPI Tracking & Improvement (Conversion, ATV, UPT) <br>• Store Audit & Compliance Scores <br>• Execution of Action Plans <br>• Consistency in Brand & VM Execution <br>• Contribution to LFL% Growth </p>