About this role
<p style="margin:0.0cm;Times New Roman', serif"><strong><span style="">Key Responsibilities</span></strong><strong><span style="">: </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market </span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Check and review tasks handled by junior members, e.g. cash application, master data changes</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Per</span><span style="">form sales vs. collection reconciliation for key customers, landlords and online stores</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Perform and review month end closing tasks</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Deal with ad hoc requests and coordinate with others</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Perform, coordinate and review audit tasks, reviewing the quality results within team</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only)</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Handling of internal and external customer queries on complex cases </span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Prepare training material and give training on specific cases for own area of responsibility (SME only)</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Group email and ticket allocation and handling</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Identify problems and bring to attention of Supervisor</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Deliver training to junior member and new member (e.g. sales vs. collection recon)</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Support</span><span style=""> team lead on project delivery, e.g. efficiency improvement, retail system upgrade</span></li> <li style="margin-top:2.0pt;margin-bottom:2.0pt;line-height:14.0pt;margin-right:0.0cm;Times New Roman', serif"><span style="">Raise and implement smart work ideas </span></li> </ul> <p style="margin:2.0pt 0.0cm 2.0pt 18.0pt;line-height:14.0pt;Times New Roman', serif"> </p> <p style="margin:2.0pt 0.0cm;line-height:14.0pt;Times New Roman', serif"><strong><span style="">Authorities:</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"><span style="">None</span></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style=""> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="">Key Relationships:</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 16.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Team colleagues</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 16.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Superior</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 16.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Colleagues connected via the process area in other parts of GBS</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 16.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Business Partner key contacts (only some areas e.g. GL)</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 40.5pt;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="">Knowledge, Skills and Abilities</span></strong><span style="">:</span></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 10.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Good communication skills</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 10.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Customer service mindset</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 10.0px;Times New Roman', serif;text-indent:10.0px"><span style=""><span style="">Good in English communication</span></span></li> <li style="margin:0.0cm 0.0cm 0.0cm 10.0px;Times New Roman', serif;text-indent:10.0px"><span style="">Good accounting knowledge</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="">Requisite Education and Experience / Minimum Qualifications:</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;Times New Roman', serif"><span style="">University degree or equivalent education required</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;Times New Roman', serif"><span style="">Minimum of 2 years’ work experience in Accounting</span></li> </ul>