About this role
<p style="text-align:justify"><span style="font-size:18.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><em><strong>“The world is yours with Meliá”</strong></em> </span></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>Discover some of the benefits we offer:</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáRewards:</strong></span> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span></span></li> </ul> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáBenefits:</strong></span> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span></span></li> </ul> <p style="text-align:justify"> </p><p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>We are looking for Night Auditor - Tenuta di Artimino Member of Melià Collection</strong></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Seasonal Job - March to October</strong></span></p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Staff House Available</strong></span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Job Summary</strong>: To manage properly all the activities related to the Front Office Department during the night shift, ensuring smooth operations and accurate financial reporting. </span></p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>What will I be doing?</strong></span></p> <ul> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Check-in and check-out hotel guests in a timely and professional manner.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Process all payments according to established procedures.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Welcome guests in a friendly, prompt, and professional manner.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Register guests, issue room keys, and provide information on hotel services and room location.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Perform nightly financial audits and reconcile accounts accurately.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Monitor property security and respond to guest inquiries promptly.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Respond appropriately to guest complaints and make service recovery gestures to ensure total guest satisfaction.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Perform other duties as assigned.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>What are we looking for?</strong></span></p> <ul> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Candidate must be available to work various shifts including nights, weekends, and/or holidays.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Must be fluent in English; other languages are preferred.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">1-year experience in a similar position in a hotel/resort.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Strong attention to detail and numerical accuracy.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Passionate for hospitality and with a strong attitude to interpersonal relationships.</span></li> <li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Knowledge of PMS systems (Opera or similar) is an advantage.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt"><strong>Join us! Your benefits:</strong></span></p> <ul> <li><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Excellent discounts through our global program My Melia Reward for you, your family, and your friends. </span></li> <li><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Many development and advancement opportunities as part of our global Melia Hotels International family.</span></li> <li><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!</span></li> <li><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.</span></li> <li><span style="font-family:'trebuchet ms', geneva, sans-serif;font-size:14.0pt">Restaurant Tickets - Meal Vouchers. </span></li> </ul><p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>At Meliá we are all VIP</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>At Meliá Hotels International, we are committed to <strong><span style="color:#e9a579">equal opportunities between women and men</span></strong> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>We promote our commitment to <span style="color:#e9a579"><strong>equality and diversity</strong></span>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that <span style="color:#e9a579"><strong>diversity and inclusion among our employees are essential for our success as a global company</strong></span>.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>Additionally, we support the sustainable growth of our industry through <span style="color:#e9a579"><strong>a socially responsible team</strong></span>. In this sense, our motto is "<span style="color:#e9a579"><strong>Towards a sustainable future, from a responsible present</strong></span>". Thanks to al our collaborators, we make it possible.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "<strong><a href="https://careers.melia.com/content/Protect-your-application/?locale=en_US" target="_blank" rel="noopener">Protect Your Application</a></strong>" page.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">If you want to be “<span style="color:#e9a579"><strong>Very Inspiring People</strong></span>“, follow us on: </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><strong><a href="https://www.instagram.com/meliacareers/"><span style="color:#5d7fa3">INSTAGRAM</span></a> – <a href="https://www.tiktok.com/@meliahotels?_t=8jtyn0EQWQ5&_r=1" target="_blank" rel="noopener"><span style="color:#5d7fa3">TIKTOK</span> </a>– <a href="https://www.linkedin.com/company/melia-hotels-international/mycompany/"><span style="color:#5d7fa3">LINKEDIN</span></a> – <a href="https://uk.indeed.com/cmp/Meli%C3%A1-Hotels-International-1"><span style="color:#5d7fa3">INDEED</span></a> – <a href="https://www.glassdoor.co.uk/Overview/Working-at-Meli%C3%A1-Hotels-International-EI_IE665085.11,37.htm"><span style="color:#5d7fa3">GLASSDOOR</span></a></strong></span></span></p>