About this role
<table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td colspan="4"> <table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="background-color:white"><img src="https://career.bayer.com/sites/g/files/kmftyc1291/files/Internal%20Job%20Postings.jpg" border="0"></td> </tr> </tbody> </table> </td> <td> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> <p align="justify"> </p> <p align="justify"><span style="font-size:28.0px"><span style="font-family:arial, helvetica, sans-serif"><strong>Social Media - Expert</strong></span> </span></p> </td> <td style="vertical-align:top"> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> <tr> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> </tbody> </table><p><span style="font-size:14.0pt;color:black"><strong><span style="font-family:arial, helvetica, sans-serif">TASKS AND RESPONSIBILITIES</span></strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;color:black">Content Creation & Curation:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Develop platform-native content, maintain content calendar, design/edit graphics and videos.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Develop, curate, and publish high‑quality, platform‑native content (copy, images) aligned to brand voice and objectives, leveraging existing approved assets and brand elements.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Maintain a monthly/quarterly content calendar and coordinate with Creative AORs and Brand team stakeholders.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Ensure copy is clear, accurate, compliant, and optimized for each platform’s nuances (hashtags, lengths, alt text, accessibility).</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Maintain and manage Social Profile pages ensuring content is updated/accurate for any label updates.</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;color:black">Community Management:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Respond to comments, engage with followers, escalate sensitive topics.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Serve as the day‑to‑day community manager: respond to comments/DMs/mentions in brand voice and escalate sensitive topics per protocol.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Proactively engage with followers and relevant communities to strengthen relationships and sentiment.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Protect brand reputation through real‑time monitoring, rapid‑response routing, and issue flagging.</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;color:black">Strategy & Growth:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Execute organic channel strategies that build awareness, consideration, and referral traffic; contribute ideas for series, UGC, creators, and tent‑pole moments.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Stay current on trends, algorithms, and new features; translate trends into testable tactics.</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;color:black">Analytics:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Track KPIs, provide insights.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Track performance via native analytics and approved dashboards; build concise monthly readouts on reach, engagement, CTR, saves/shares, sentiment, and conversion proxies.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Provide data‑driven recommendations to iterate content, cadence, and formats; annotate results with learning agendas and next steps.</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;color:black">Paid Social Support:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Assist with boosting and small test budgets across platforms (e.g., TikTok, Instagram, LinkedIn), including audience/placement selection, pacing, and optimization.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Coordinate with the media activation team on tags, UTMs, pixels, and brand safety settings.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;color:black">PRT Submissions & Compliance:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Assemble PRT packets for social posts/series (final copy, thumbnails, screenshots/mockups, claims substantiation, references, fair balance/ISI).</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Route for review in approved systems (e.g., Veeva PromoMats or equivalent), manage review calendars, and track status to approval.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;color:black">Social Monitoring:</span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Use Sprinklr, Brandwatch, Talkwalker, Sprout Social, Meltwater.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Follow the internal cadence and AE/Pharmacovigilance escalation protocols.</span></li> </ul> <p> </p> <p><span style="font-size:14.0pt;color:black"><strong><span style="font-family:arial, helvetica, sans-serif">WHO YOU ARE</span></strong></span></p> <ul> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Bachelor’s degree in marketing, communications or advertising is required.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">3+ years managing brand social channels (organic‑first) with portfolio examples.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Advanced English level is required.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Working knowledge of paid social (boosting, test budgets, basic optimization).</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Experience with Social Media listening tools is required.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Proficiency with social scheduling/monitoring tools and native analytics; basic GA4/UTM literacy.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Strong copywriting and short‑form video editing; accessibility best practices.</span></li> <li style="color:black"><span style="font-family:arial, helvetica, sans-serif;color:black">Experience in regulated industries (pharma/healthcare) is a plus; familiarity with PRT/MLR workflows beneficial.</span></li> </ul><table style="width:970.0px" border="0" cellspacing="1" cellpadding="1" align="left"> <tbody> <tr> <td colspan="3"> </td> </tr> <tr> <td colspan="3"> <p> </p> </td> </tr> </tbody> </table> <table style="width:970.0px;height:116.62px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:23.125px"> <td style="vertical-align:top" colspan="4"> </td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.125px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Application Period:</strong></span></td> <td style="vertical-align:top;width:200.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black">06/29/2026 - 07/06/2026</span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Reference Code:</strong></span></td> <td style="vertical-align:top"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">872669</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.125px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Division:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">Enabling Functions</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Location:</strong></span></td> <td style="vertical-align:top"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">Costa Rica : Heredia : Heredia</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:24.1204px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Functional Area:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-family:arial, helvetica, sans-serif;color:black"><span style="font-size:14.0px">Marketing</span> <span style="font-size:14.0px"> </span></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Work Time:</strong></span></td> <td style="vertical-align:top"><span style="color:black;font-family:arial, helvetica, sans-serif"><span style="font-size:14.0px">Full Time</span></span></td> <td style="vertical-align:top"> </td> </tr> <tr style="height:23.125px"> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Employment Type:</strong></span></td> <td style="vertical-align:top;width:150.0px"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black">Regular </span></td> <td style="vertical-align:top;width:150.0px"> </td> <td style="vertical-align:top"> </td> <td style="vertical-align:top"> </td> </tr> </tbody> </table> <table style="width:970.0px" border="0" cellspacing="1" cellpadding="1" align="left"> <tbody> <tr> <td colspan="3"> </td> </tr> <tr> <td colspan="3"> </td> </tr> <tr> <td colspan="3"><span style="font-size:14.0px;font-family:arial, helvetica, sans-serif;color:black"><strong>Contact Us</strong></span></td> </tr> <tr> <td colspan="3"> </td> </tr> <tr> <td><span style="font-family:arial, helvetica, sans-serif;color:black"><strong><span style="font-size:14.0px">Address</span></strong></span></td> <td style="width:150.0px"> </td> <td> </td> </tr> <tr> <td><span style="font-family:arial, helvetica, sans-serif;color:black">Heredia, Costa Rica</span></td> <td style="width:150.0px"> <p> </p> </td> <td> <table style="width:291.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="height:19.0px;width:291.0px" height="19"> <table style="width:291.0px" border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="height:19.0px;width:291.0px" height="19"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td> </td> <td style="width:150.0px"> <p> </p> </td> <td> </td> </tr> <tr> <td colspan="3"> </td> </tr> <tr> <td colspan="3"> </td> </tr> </tbody> </table>