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Technical Analyst- ServiceNow Testing (Bangalore Bengaluru (Bangalore, IN, 560025) @ Computacenter AG & Co. oHG

Bangalore Bengaluru (Bangalore, IN, 560025OnsiteFull-time
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About this role

<p><strong>Location:</strong> IN - Bangalore 24/7 | <strong>Job-ID: </strong>218804 | <strong>Contract type: </strong>Standard |<strong> Business Unit:</strong> IT Consulting</p> <p> </p><p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'">Life on the team</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'"> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Computacenter GIS business unit is seeking a confident and experienced Test Analyst professional, a specialist resource skilled in testing concepts, process, develop test cases, execute and report in a timely manner. The ideal candidate will take responsibilities of executing assigned testing projects, gaining in depth understanding of the CC’s business process flows/application functionalities, ensuring high quality in accordance with CC standards and processes.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Good communication skills and relationship building will enable the candidate to excel at the role and advance their career within Computacenter.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'"> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'">What you’ll do</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Test Planning (5%)</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Participate in Test planning to provide estimates on Test preparation, Test execution based on requirement analysis</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Provide or escalate issues/risks to the Test Manager to eliminate bottlenecks during Test case preparation and Test execution </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Provide daily regular progress updates to Test Manager on the tasks assigned</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Participate/contribute in Test progress review meetings, defect triage calls by interacting with development, business users or any other stakeholders for testing activities to ensure smooth delivery.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Test Execution (90%)</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review test plan</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review Spira structure (releases, test sets, test cases)</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review progress reporting</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review Test Progress &amp; Defect Triage meetings</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Create detailed Test cases against requirements</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Obtain review and sign-off from BA/SMEs</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Requirements mapping / traceability matrix</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Conduct Test execution against test cases</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Ensure test cases are 100% covered against requirements</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Log defects against failed test cases and/or other defects not mapped to any test cases with details in Spira by classifying the defect with appropriate severity/priority </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Participate in defect triage calls to explain the significance of defects and ensure defects are retested post resolution.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Provide daily progress updates, issues/blocks during test execution that impacts timelines to the Test Manager and/or project PMs.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Extend support during UAT and/or Hypercare for any clarifications.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Project Closure (5%)</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review defect open status</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review Lesson learnt outcomes</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'"> </span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'">What you’ll need</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Overall 3-6 years of experience as Test Analyst</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Good knowledge on <strong>ServiceNow </strong>product as well as ITSM process to perform end to end functional testing</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Experience in ATF and/or any of Test automation tool</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Strong knowledge in Testing techniques, Strong in manual testing, Good in Test management tools, Ability to develop and execute test scripts with minimal supervision.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Good understanding of the SDLC</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Excellent understanding of the Test lifecycle</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Good understanding on Defect management process</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Collaborate with any other support or dependency groups during Test creation/Test execution/defects tracking</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Create knowledge base as appropriate</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Participate/Conduct Defect triage calls with appropriate details</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Ability to understand the big picture of the project scope or the application</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Regression suite identification/collection</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Estimate test activities for your area of responsibility</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Analyse business, functional and technical requirements and translate them into testable artefacts</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Define test data requirements to support test case design as per test standards</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Review change requests to identify impact on existing test packs</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Execute tests and capture test results as per test standards</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Assist the Test Lead/Test Managers during Test planning phase and progress reporting stage. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Assist with the creation of the test closure reports as per programme milestones if required</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Ability to communicate effectively and liaise with project, business people and 3rd parties</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">ISTQB Certified Tester Foundation Level (CTFL) certification</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Technical tool training such as Postman, API test tool, Java scripting etc.,</span></li> </ul><p> </p> <p><strong>About us</strong></p> <p>Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.</p> <p> </p> <p>We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.</p> <p> </p> <p>Interested in joining a company with a strong sense of community?</p> <p> </p> <p>We’re growing. We’re hiring. We encourage. We empower. We support.<br>#winningtogether #peoplematter</p>

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