About this role
<div id="profile" class="profile"> <div class="profile_list"> <ul class="profile_section"> <li id="profile_heading1" class="profile_item profile_heading">PLACE OF WORK</li> <li id="profile_field1" class="profile_item profile_content">1112 Budapest, Boldizsár utca 2.</li> </ul> <ul class="profile_section"> <li id="profile_heading2" class="profile_item profile_heading">AREA OF EMPLOYMENT</li> <li id="profile_field2" class="profile_item profile_content">IT</li> </ul> <ul class="profile_section"> <li id="profile_heading3" class="profile_item profile_heading">START OF WORK</li> <li id="profile_field3" class="profile_item profile_content">as soon as possible</li> </ul> <ul class="profile_section"> <li id="profile_heading4" class="profile_item profile_heading">EMPLOYMENT TYPE</li> <li id="profile_field4" class="profile_item profile_content">Full-time</li> </ul> <ul class="profile_section"> <li id="profile_heading5" class="profile_item profile_heading"></li> <li id="profile_field5" class="profile_item profile_content"></li> </ul> </div> </div> <div id="additional_fields" style="display:none"> <div id="start_date">megállapodás szerint</div> </div> <style type="text/css"> .profile_item { list-style-type: none !important; } .profile_heading { font-weight: bold; } .profile_content { padding-bottom: 0.5rem; } .profile_section:has(.profile_item:empty) { display: none; } </style><p><strong>My responsibilities:</strong></p> <p><br><em>As a SeniorTeam Lead of various teams (Test Management Center, IPO Enablement Team, Document Management Team) within the International IT Services department of ALDI</em><br><em>Süd, you would lead a team of around 10-18 people and provide a comprehensive IT service. </em> <br><br></p> <ul> <li>Ensuring quality standards, increasing customer satisfaction</li> <li>Optimal allocation of daily workload and workforce management</li> <li>Ensure the continuous development, training and coaching for the team members</li> <li>Participate in the selection of new staff and in the training of new recruits</li> <li>Managing employee performance to ensure that productivity goals are being met</li> <li>Reviewing employee performance reports to identify areas of weakness that needs improvement</li> <li>Drive continuous improvement of Operations to meet annual KPI and SLA targets</li> <li>Manage and resolve critical situations through effective communication</li> <li>Working daily with the HR department and other partner departments</li> <li>Working daily with stakeholders and customers to ensure continuous communication and collaboration</li> <li>Responsible for the excellent delivery of the service / product within the department</li> </ul> <p><br><strong>The knowledge I own:</strong></p> <ul> <li>At least 5 years of experience in operating a service or a product</li> <li>At least 2 years of experience in people management</li> <li>Deep understanding of the ITIL methodology, with a preference for candidates holding an ITIL Foundation or/and Service Operation certificate</li> <li>Professional knowledge of IT basics, including software, hardware, and network fundamentals</li> <li>Understanding of Agile, SCRUM, Kanban is an advantage</li> <li>Having gained experience in a fast-paced environment</li> <li>Having superior organizational skills</li> </ul> <p><br><strong>The offer that would convince me:</strong></p> <ul> <li>Possibility to improve yourself in a constantly growing organization</li> <li>An above-average salary</li> <li>Intensive individual and practical training</li> <li>Varied and interesting tasks</li> <li>Pleasant working environments</li> <li>A secure, long-term employment opportunity</li> </ul> <p><br><strong>Online application:</strong></p> <p>Please use our online application and attach your English resume.</p> <p><a title="https://karrier.aldi.hu/fileadmin/user_upload/hu/karrier_oldal/allasok_szakteruletenkent/aiis/aiis_allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3_.pdf" href="https://karrier.aldi.hu/fileadmin/user_upload/HU/Karrier_oldal/Allasok_szakteruletenkent/AIIS/AIIS_Allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3_.pdf" target="_blank" rel="noopener">AIIS Adatkezelési tájékoztató</a></p> <p><a title="https://karrier.aldi.hu/fileadmin/user_upload/hu/karrier_oldal/allasok_szakteruletenkent/aiis/aiis_allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3__eng.pdf" href="https://karrier.aldi.hu/fileadmin/user_upload/HU/Karrier_oldal/Allasok_szakteruletenkent/AIIS/AIIS_Allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3__eng.pdf" target="_blank" rel="noopener">Privacy notice</a></p>