About this role
<div id="profile" class="profile"> <div class="profile_list"> <ul class="profile_section"> <li id="profile_heading1" class="profile_item profile_heading">PLACE OF WORK</li> <li id="profile_field1" class="profile_item profile_content">1112 Budapest, Boldizsár utca 2.</li> </ul> <ul class="profile_section"> <li id="profile_heading2" class="profile_item profile_heading">AREA OF EMPLOYMENT</li> <li id="profile_field2" class="profile_item profile_content">IT</li> </ul> <ul class="profile_section"> <li id="profile_heading3" class="profile_item profile_heading">START OF WORK</li> <li id="profile_field3" class="profile_item profile_content">as soon as possible</li> </ul> <ul class="profile_section"> <li id="profile_heading4" class="profile_item profile_heading">EMPLOYMENT TYPE</li> <li id="profile_field4" class="profile_item profile_content">Part-time</li> </ul> <ul class="profile_section"> <li id="profile_heading5" class="profile_item profile_heading"></li> <li id="profile_field5" class="profile_item profile_content"></li> </ul> </div> </div> <div id="additional_fields" style="display:none"> <div id="start_date">megállapodás szerint</div> </div> <style type="text/css"> .profile_item { list-style-type: none !important; } .profile_heading { font-weight: bold; } .profile_content { padding-bottom: 0.5rem; } .profile_section:has(.profile_item:empty) { display: none; } </style><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your responsibilities:</b></H2> </div><div><ul> <li>Perform reporting tasks in the ServiceNow (SNOW) system</li> <li>Follow up on on-hold tickets to ensure timely progress</li> <li>Manage access for team members, including ticket assignments</li> <li>Support troubleshooting and basic issue resolution for SNOW tickets</li> <li>Prepare the daily schedule and ensure smooth day-to-day coordination</li> <li>Organize meetings and trainings</li> <li>Collect KPI data from the Tableau system</li> <li>Handle daily administration for Incontact reports</li> <li>Support tasks using Power Automate</li> <li>Create and compile PowerPoint presentations</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The knowledge I own: </b></H2> </div><div><ul> <li>Intermediate or higher English written and oral language skills (German language skills is an advantage) </li> <li>Strong accuracy and precision</li> <li>Ability to work with routine/monotonous tasks without losing focus</li> <li>High quality standards and care about your own work</li> <li>Basic computer skills</li> <li>Knowledge of Microsoft 365, especially PowerPoint and Excel</li> <li>Ability to work independently</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The offer that would convince me:</b></H2> </div><div><ul> <li>A structured internship with real responsibilities and daily cooperation with your team</li> <li>Hands-on experience with tools and systems used in day-to-day operations (ServiceNow, Tableau, Power Automate, Microsoft 365)</li> <li>Opportunity to develop in a constantly growing organisation</li> <li>Secure, stable company</li> <li>Flexible working hours with hybrid working possibilities</li> <li>Working in a modern and comfortable working environment </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Online application: </b></H2> </div><div><p>Please use our online application and attach your resume.</p> <p><a href="https://karrier.aldi.hu/fileadmin/user_upload/HU/Karrier_oldal/Allasok_szakteruletenkent/AIIS/AIIS_Allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3_.pdf">AIIS Adatkezelési tájékoztató</a></p> <p><a href="https://karrier.aldi.hu/fileadmin/user_upload/HU/Karrier_oldal/Allasok_szakteruletenkent/AIIS/AIIS_Allasra_jelentkezok_adatkezelesi_tajekoztato_2807931_3__eng.pdf">Privacy notice</a></p></div></div></div>