About this role
<div id="profile" class="profile"> <div class="profile_list"> <ul class="profile_section"> <li id="profile_heading1" class="profile_item profile_heading">PLACE OF WORK</li> <li id="profile_field1" class="profile_item profile_content">4024 Debrecen, Barna utca 23.</li> </ul> <ul class="profile_section"> <li id="profile_heading2" class="profile_item profile_heading">AREA OF EMPLOYMENT</li> <li id="profile_field2" class="profile_item profile_content">IT</li> </ul> <ul class="profile_section"> <li id="profile_heading3" class="profile_item profile_heading">START OF WORK</li> <li id="profile_field3" class="profile_item profile_content">as soon as possible</li> </ul> <ul class="profile_section"> <li id="profile_heading4" class="profile_item profile_heading">EMPLOYMENT TYPE</li> <li id="profile_field4" class="profile_item profile_content">Full-time</li> </ul> <ul class="profile_section"> <li id="profile_heading5" class="profile_item profile_heading"></li> <li id="profile_field5" class="profile_item profile_content"></li> </ul> </div> </div> <div id="additional_fields" style="display:none"> <div id="start_date">megállapodás szerint</div> </div> <style type="text/css"> .profile_item { list-style-type: none !important; } .profile_heading { font-weight: bold; } .profile_content { padding-bottom: 0.5rem; } .profile_section:has(.profile_item:empty) { display: none; } </style><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your responsibilities:</b></H2> </div><div><ul> <li>Ensure operational stability, performance, and availability of the product</li> <li>Monitor, control, and continuously improve system operations and service quality</li> <li>Coordinate ITSM activities (incidents, changes, problems, requests, knowledge, events) continuously</li> <li>Act as the primary contact and escalation point for operational issues</li> <li>Manage communication during major incidents in collaboration with the Global Service Desk</li> <li>Identify operational risks and define mitigation measures</li> <li>Drive SLA improvements and ensure service performance targets are met</li> <li>Increase transparency and actively manage technical debt in alignment with architecture</li> <li>Create and analyse operational reports and derive improvement actions</li> <li>Ensure compliance with security policies and information security standards</li> <li>Support reliable product releases and stable delivery of product increments</li> <li>Maintain and continuously improve operational documentation and knowledge bases</li> <li>Contribute to a product team working with SAP S/4HANA-centric system landscapes</li> <li>Collaborate with product team members, users, and stakeholders to support the implementation of product requirements and ensure Definition of Done is met</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The knowledge I own:</b></H2> </div><div><ul> <li>Degree in business administration/informatics/mathematics/similar area or relevant professional experience</li> <li>Strong experience in IT operations, service management, or application support</li> <li>Solid knowledge of SAP Finance, Real Estate, and/or document workflow solutions</li> <li>Proven experience in ensuring stable and performant system operations</li> <li>Strong problem-solving, analytical, and troubleshooting skills</li> <li>Experience with ITSM tools and processes (e.g. ServiceNow)</li> <li>Good understanding of interface technologies and system integrations</li> <li>Knowledge of operations, monitoring, and maintenance concepts</li> <li>Familiarity with ISMS standards and security requirements</li> <li>Experience working in agile product teams (e.g., Scrum, SAFe)</li> <li>Excellent English communication skills</li> <li>Flexibility and willingness to travel internationally<br><br><strong>Nice-to-have:</strong></li> <li>Experience in managing hybrid (on-premise & cloud) environments</li> <li>Experience in maintaining Windows Server environments</li> <li>Understanding of enterprise IT landscapes</li> <li>Strong customer focus and proactive mindset</li> <li>Intercultural competence</li> <li>German skills optional</li> </ul> <p><br><strong>Your Tech Stack:</strong></p> <ul> <li>Confluence</li> <li>LeanIX</li> <li>M365</li> <li>ServiceNow</li> <li>SAP S/4HANA integrations</li> <li>ABBYY Vantage Cloud</li> <li>D.3 ECM</li> <li>SAP DRC</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The offer that would convince me:</b></H2> </div><div><ul> <li>The chance to work in an international team, collaborating with colleagues from all over the world</li> <li>The opportunity to contribute to our own product and learn how to build high-quality, stable solutions in a real production environment</li> <li>Cutting-edge tools and technologies, keeping you at the forefront of innovation and best practices in software development</li> <li>Collaboration with a highly professional developer team that values quality, craftsmanship, and continuous improvement</li> <li>We are committed to build up teams where trust and honest communication are essentials to our daily work</li> <li>Flexible working hours with home office possibility</li> <li>Regular salary increase, we follow the inflation and reward loyalty</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Online application:</b></H2> </div><div><p>Please use our online application and attach your English resume.</p> <p><a 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