About this role
<p><img alt="Metcash | Australiaâs leading wholesale distribution and marketing company" src="https://mars-metcdn-com.global.ssl.fastly.net/content/uploads/sites/101/2017/11/26152025/metcash-ltd-small-logo-right.png"></p> <p> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Grow your career with tailored development programs</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Make your mark in a high-performing, values-led team</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Thrive your way with flexible work options </span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Gill Sans MT', sans-serif">About the Opportunity</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">We're looking for a passionate, people-focused Workplace Experience Receptionist who loves creating exceptional first impressions and ensuring every interaction counts. This is much more than a traditional reception role — you'll be at the heart of our workplace experience, helping create an environment where employees, visitors, and stakeholders feel welcomed, supported, and connected.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">If you're highly organised, proactive, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Gill Sans MT', sans-serif">In this Role, You Will:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Create exceptional first impressions by welcoming visitors and managing reception and workplace interactions</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Deliver an engaging workplace experience by maintaining meeting rooms, shared spaces, and hospitality services</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Support office operations through mail management, administration, logistics, and office supplies coordination</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Assist with workplace systems, access passes, onboarding support, and facilities coordination</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Support workplace events, safety initiatives, and contribute to a positive and collaborative environment</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Gill Sans MT', sans-serif">You’ll bring:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Experience in reception, workplace experience, facilities, or office coordination roles</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Exceptional customer service and communication skills</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Strong organisational skills with the ability to manage multiple priorities</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">A proactive, polished, and solutions-focused approach</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">Strong attention to detail and a passion for creating positive workplace experiences</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Gill Sans MT', sans-serif">What’s on Offer</span></strong><br><span style="font-family:'Segoe UI Emoji', sans-serif">🏖️</span><span style="font-family:'Gill Sans MT', sans-serif"> Extra Leave: 2 well-being days, 1 volunteer day annually</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">📚</span><span style="font-family:'Gill Sans MT', sans-serif"> Career Growth: Endless learning and development opportunities</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">👶</span><span style="font-family:'Gill Sans MT', sans-serif"> Parental Leave: 12 weeks of gender-neutral paid leave for primary carers</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">🌈</span><span style="font-family:'Gill Sans MT', sans-serif"> Inclusive Culture: Bronze Employer for LGBTQ Inclusion</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">⚖️</span><span style="font-family:'Gill Sans MT', sans-serif"> Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">🧠</span><span style="font-family:'Gill Sans MT', sans-serif"> Mental Health: Gold accreditation by Mental Health Australia</span><br><span style="font-family:'Segoe UI Emoji', sans-serif">🏡</span><span style="font-family:'Gill Sans MT', sans-serif"> Flexibility: Flex Ready and Family Friendly Workplace accredited</span><br><br><br></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Gill Sans MT', sans-serif">About Us</span></strong><br><br><span style="font-family:'Gill Sans MT', sans-serif">Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.</span><br><span style="font-family:'Gill Sans MT', sans-serif">We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.</span><br><br></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><a name="_Hlk211603057"></a><span style="font-family:'Gill Sans MT', sans-serif">Join us and be part of something bigger!</span></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">#LI-SS1</span></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Gill Sans MT', sans-serif">#INFLA</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="float:left"><img src="https://mars-metcdn-com.global.ssl.fastly.net/content/uploads/sites/101/2017/11/26152025/metcash-ltd-small-logo-right.png"></p>