About this role
<p><img alt="Metcash | Australiaâs leading wholesale distribution and marketing company" src="https://mars-metcdn-com.global.ssl.fastly.net/content/uploads/sites/101/2017/11/26152025/metcash-ltd-small-logo-right.png"></p> <p> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Grow your career with tailored development programs</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Thrive your way with flexible work options</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Make your mark in a high-performing, values-led team</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">About the Opportunity</span></strong></p> <p style="margin:0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">This is a senior role at the core of our digital growth strategy. As <strong>eCommerce Lead,</strong> you’ll own the customer value proposition, set the product vision, and lead growth through smart prioritisation, experimentation and personalisation—turning strategy into measurable commercial outcomes.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">What you’ll do </span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Own the eCommerce proposition and growth agenda</span></strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">, shaping compelling shopper experiences across key missions while balancing customer value and commercial returns. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Set the product strategy and roadmap</span></strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">, making clear calls on priorities, investment and sequencing to focus teams on the highest‑impact initiatives. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Drive growth</span></strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> through optimisation, experimentation and personalisation, lifting conversion across the full funnel in partnership with Data & AI. </span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"><strong>Lead commercial and stakeholder outcomes</strong>, integrating loyalty and last‑mile experience while influencing senior leaders through data‑led insight and storytelling.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif;color:black;background-color:white">What you’ll bring</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Deep eCommerce product and growth expertise, with strong mastery of conversion optimisation, experimentation and personalisation. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Commercially sharp and customer‑led, able to balance experience, revenue, margin and promotional levers. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Strategic thinker with execution grit, turning insight and data into clear priorities and results. </span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Influential, confident communicator, capable of aligning diverse teams and senior stakeholders around outcomes.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">What’s on offer</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">We’re proud to offer a workplace that supports your well-being, growth, and belonging:</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">🏖️</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">📚</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Career Growth: Endless learning and development opportunities</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">👶</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Parental Leave: 12 weeks of gender-neutral paid leave for primary carers</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">🌈</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Inclusive Culture: Bronze Employer for LGBTQ Inclusion</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">⚖️</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) </span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">🧠</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Mental Health: Gold accreditation by Mental Health Australia</span></p> <p style="line-height:107%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Segoe UI Emoji', sans-serif">🏡</span><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> Flexibility: Flex Ready and Family Friendly Workplace accredited</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">About Us </span></strong></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Join us and be part of something bigger!</span></em></strong></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.</span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. </span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">Please note: </span></em><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.</span></em></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif;text-align:right"><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> </span></em><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">#LI-SO1</span></em></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif;text-align:right"><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif">#INFLA</span></em></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif;text-align:right"><em><span style="font-size:9.0pt;line-height:107%;font-family:'Gill Sans MT', sans-serif"> #Hybrid</span></em></p><p style="float:left"><img src="https://mars-metcdn-com.global.ssl.fastly.net/content/uploads/sites/101/2017/11/26152025/metcash-ltd-small-logo-right.png"></p>