About this role
<p><img src="https://dmscdn.successfactors.com/4ba55807bd54edb50a77f83d014e83c3e6f2ddc1c61b5327d6f8287d2718dcb6/static_content/667d78a47d464a7b8c19/KB_Header.png" alt="K&B Header" width="" height=""></p><p style="list-style-type:disc"> </p> <div> <h2>Service Desk Controller</h2> <p> </p> <p><strong>Torrensville Trade Centre | Mon–Fri </strong><br><strong>Full-Time (38 hrs) </strong></p> <p> </p> <div> <p>Are you a highly organised, customer-focused professional with a strong trade background?<br>Join our passionate team at Torrensville Trade Centre and be the friendly face that keeps everything running smoothly.</p> <p> </p> <hr> <h3> </h3> <h3><strong>About the Role</strong></h3> <p> </p> <p>As our <strong>Service Desk Controller</strong>, you’ll play a key role in supporting daily operations and delivering an exceptional experience to our trade customers. You’ll manage enquiries, coordinate workflows, and ensure our service desk operates efficiently.</p> <p>This is a <strong>full-time, Monday to Friday</strong> opportunity with real potential for career growth.</p> <p> </p> <hr> <h3> </h3> <h3><strong>What You’ll Be Doing</strong></h3> <p> </p> <ul> <li>Acting as the <strong>first point of contact</strong> for customers and trade enquiries</li> <li>Coordinating service desk activities and supporting site operations</li> <li>Working across <strong>POS systems and Microsoft Office tools</strong></li> <li>Collaborating with the wider team while also working independently when required</li> <li>Maintaining high standards of organisation and communication</li> </ul> <p> </p> <hr> <h3> </h3> <h3><strong>What We’re Looking For</strong></h3> <p> </p> <ul> <li><strong>Strong trade knowledge or trade background</strong> (highly regarded)</li> <li>Experience using <strong>POS systems and Microsoft Office Suite</strong></li> <li>Excellent <strong>communication and customer service skills</strong></li> <li>Exceptional <strong>organisational skills</strong> with attention to detail</li> <li>A proven ability to work both <strong>independently and as part of a team</strong></li> <li>A proactive, can-do attitude and willingness to learn</li> </ul> <p> </p> <hr> <h3> </h3> <h3><strong>Why Join Us?</strong></h3> <p> </p> <ul> <li>Be part of a <strong>supportive and passionate team environment</strong></li> <li>Opportunity for <strong>career growth and advancement</strong></li> <li>Stable, full-time role with <strong>Monday to Friday hours</strong></li> <li>Work in a fast-paced, hands-on trade environment</li> </ul> <p> </p> <hr> <h3><strong>Ready to Apply?</strong></h3> <p>If you’re looking to take the next step in your career and thrive in a dynamic trade environment, we’d love to hear from you.</p> <p>👉 Apply now and become a key part of the Torrensville Trade Centre team!</p> <p> </p> <p><span style="color:white">#INHT</span></p> </div> <p> </p> </div><p><img src="https://dmscdn.successfactors.com/4ba55807bd54edb50a77f83d014e83c3e6f2ddc1c61b5327d6f8287d2718dcb6/static_content/bf2dc7dda4074932b7df/KB_Footer.png" alt="K&B Footer" width="" height=""></p>