About this role
<p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~ 18,300 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. . </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">We are looking for a Inside Sales Engineer to join Endress+Hauser Hong Kong</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>What is the role about?</strong> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">The role works closely with Sales Team Members as a tandem partner and is authorized to prepare clear technical and commercial proposals for customers. It also provides internal support to the Sales team and Authorized Service Providers (ASP), is responsible for reactivating dormant customers, and ensures the accuracy and quality of CRM system data.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong><span style="color:black">Which tasks will you perform?</span></strong><span style="color:black"> </span></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Customer Account and Contact Creation</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Create, change, negotiate technically and commercially clear quotations</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Handle quotes according to customer expectations with timely response</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Clarify unclear orders against the quotations (Purchase conditions, commercial terms and conditions etc.)</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Enter and maintain Customer PO into SAP system</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Setting tasks for sales team member follow up</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Maintain CRM data quality (i.e. SFDC platform)</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Customer Support request and clarification</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Active support in MRO acquisition</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif;color:black">Provide insight for external sales engineer in business plannings, performance evaluations and analyses and customer care (customers and partners) </span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:verdana, geneva, sans-serif;color:#a8005c;font-size:12.0pt"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>What do we expect from you?</strong><strong></strong> </span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Associate degree/ high diploma holder in engineering and science discipline</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Minimum 2 years’ experience in sales coordination, internal sales support, or account follow-up</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Customer-oriented, proactive and detail-minded, with a positive and responsible working attitude</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Able to work independently while contributing effectively as a team player</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Well-organized with good time management and follow-through skills</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Excellent interpersonal communication and presentation skills in Cantonese, English and Putonghua</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Proficient in Microsoft Office applications (MS Word, Excel, M365, etc.)</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Experience with SAP is an advantage</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Experience with Salesforce (SFDC) is an advantage</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">On-the-job training will be provided</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>What can you expect from us?</strong> </span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">A family-owned company with strong values, long-term stability, and a sustainable vision</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Comprehensive salary and benefits package, including medical and dental coverage</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Flexible working hours with a hybrid working model</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">16+ days of annual leave</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Annual performance appraisal and salary review</span></li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">A wide range of learning and development programs to support both your professional and personal growth</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>How do you apply?</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">To begin your journey with us, please upload your application documents via our official career page</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">If you would like to learn more, feel free to contact us at +852 3521 0246 we’re happy to support you!</span></li> </ul>