About this role
<p style="margin:0.0cm;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong>Internal Sales Engineer</strong></p> <p style="margin:0.0cm;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong>Location: Aberdeen, Scotland / Hybrid (with occasional travel to Manchester)</strong></p> <p style="margin:0.0cm;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong> </strong></p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Integrity is a trusted partner of Endress+Hauser. This role sits within Integrity’s Internal Sales Engineer department, supporting the Endress+Hauser product portfolio while operating as part of our internal sales function.</p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">As an Internal Sales Engineer, you will provide sales and technical support to customers across Scotland. While the role is primarily office/hybrid based, you will be required to make occasional trips to Manchester. You will report to the Endress+Hauser Regional Manager within the North East and Scotland team.</p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong>Main responsibilities of an Internal Sales Engineer:</strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Managing and pre-qualifying incoming customer enquiries from a technical and commercial perspective, including negotiation of terms</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Producing clear, accurate and timely quotations and proposals</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Actively use Salesforce.com and SAP to collaborate on and manage business opportunities</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Maintaining and managing the sales pipeline, including forecasting dates and probabilities from opportunity through to order</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Working closely with internal teams to develop and improve customer performance</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Owning and managing customer accounts, including CRM and database maintenance</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Continuously developing product knowledge through in-house training</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Promoting digital sales platforms and tools</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Liaising with colleagues across the business to ensure excellent customer service</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Identifying and developing cross-selling opportunities</li> </ul> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong>Qualification & profile of an Internal Sales Engineer </strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Educated to technical degree level or equivalent relevant industry qualification (advantageous)</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Experience within an engineering environment; instrumentation and automation experience desirable but not essential</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Previous sales experience within an engineering or technical environment</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Excellent communication skills, with confidence using telephone and digital platforms such as Microsoft Teams</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Ability to multitask, work under pressure, and operate effectively both independently and as part of a team</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Comfortable with a consultative sales approach and effective questioning techniques</li> </ul> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong> </strong></p> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong>Benefits & perks</strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">The security of working for Integrity, a partner of a global, family-owned organisation within measurement instrumentation</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Excellent training facilities and structured personal development plans</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Flexible working arrangements</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif">Family and social events throughout the year</li> </ul> <p style="margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p>