About this role
<p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Engineering Planning Coordinator – Planning / Engineering </span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Whythenshawe, Manchester - Hybrid working</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Role & Responsibility as an Engineering Planning Coordinator:</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">You will be responsible for organising the efficient and cost-effective running of Field Service activities. This will mean that both planned and reactive work is catered for and that the most adequately positioned and qualified engineer attend our customers’ sites in the most prepared fashion as possible. You will also engage Service partners in the field as per the Service partner plan, liaising with other areas business to ensure customer expectations are met. As well as ensuring that your specialist field of work is tended to, you shall also understand and be capable of supporting and managing general administration tasks within the remit of this responsibility.</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Main responsibilities for an Engineering Planning Coordinator:</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Co-ordinating the day-to-day activities of the Field Service Engineers</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Interfacing with customers by telephone and email</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Raising and processing quotes on Salesforce and SAP for reactive site visits</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Being aware of technicians’/engineers’ technical ability to support effective planning</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Provision of all relevant information prior to engineers’ visits</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Ordering and booking spare parts to boot stock for all site visits</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Supporting our Smart Support Systems</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Arranging parts to be sent to site</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Supporting tooling administration activities</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Assisting with background operational and administrative tasks to support the efficient running of the planning function and wider service team</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Qualification + Profile an Engineering Planning Coordinator:</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333"> </span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Previous planning background is essential </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Customer rapport building skills </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Good telephone manner </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Assertiveness Ability to work under pressure and think outside the box</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">To be self-motivated and have the ability to work on own initiative and as part of a team </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">A flexible approach to working activities </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Good organisational skills </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Computer literate </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Good decision maker</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Benefits + Perks for an Engineering Planning Coordinator:</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">The security of working for an international family-owned company who are a global driver within measurement instrumentation.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Excellent training facilities and personal development plans for your career growth </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Flexible working / Hybrid working. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Excellent pension scheme</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Increasing annual leave with length of service</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Free onsite parking and subsidised restaurant</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Family social events throughout the year</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Who we are</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:72.0, sans-serif;color:#333333">Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 16,000 people worldwide, we have remained a family company and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.</span></p>