The Project Proposal Engineer plays a pivotal role in achieving project objectives within defined time and cost frameworks while ensuring full delivery scope and quality. This position involves a combination of technical expertise, project management, and customer-focused activities to support and drive sales. As a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team. This role will be based in Singapore, is part of the Sales Department ( Internal Sales Team ), responsible for the Water/Wastewater Industry and reports to the Customer Experience Manager (CXM). The main tasks and responsibilities are: Collaborative Sales Approach <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Partner closely with all stakeholders to serve customers effectively and meet team sales targets. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Respond promptly to customer inquiries via phone, email, or other communication channels.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Build and maintain long-term relationships with customers.</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Promote Digital Sales business</li> </ul> Proposal & Quotation Preparation <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Proposal & Quotation Preparation</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Analyze requests for proposals to understand project scope, technical requirements and customer expectations.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Identify potential risks and propose mitigation strategies in proposals.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Ensure proposals adhere to industry standards and compliance regulations.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Utilize CEP and SAP systems to prepare accurate costings, quotations, and proposals for E+H products, services, and third-party packages.</li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Terms & condition (T&C) review & negotiation</li> </ul> Customer Engagement and Technical Assistance <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Summarize customer specifications and create a Deviation/Clarification list.</li> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Participate in technical clarification meetings with customers, clarifying E+H proposed deviations.</li> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.</li> </ul> Cross-Department Coordination <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.</li> </ul> Order Processing and Verification <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Verify and acknowledge customer Purchase Orders, prepare checklist and hold internal kickoff meeting to facilitate the handover to project execution team</li> </ul> Customer Service and Problem Resolution <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin-right:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin-left:0.0px">Deliver exceptional customer service, build strong relationships, resolve problems, and address complaints effectively.</li> </ul> Additional Responsibilities <ul style="margin-top:6.0pt;margin-bottom:6.0pt"> <li style="margin:6.0pt -2.15pt 6.0pt 0.0px;text-align:justify;line-height:150%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Perform any other tasks required by the Company to support its business strategy.</li> </ul> Key Requirements <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Diploma or Degree in Electrical, Control, Mechanical Engineering, or a related discipline</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Minimum of 3 years’ relevant experience in Instrumentation and Automation/Control Engineering</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Strong technical expertise in applicable engineering domains</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Prior experience in the Water Wastewater industry </li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Proven ability to prepare and manage project proposal</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">SAP / Salesforce Lightning System knowledge (Would be an advantage)</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Solid project management skills (PMP certification is an added advantage)</li> <li style="margin:0.0in 0.0in 10.0pt 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Excellent written and verbal communication skills</li> </ul> Key Competencies <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Proactive, energetic, and customer-focused mindset</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Highly detail-oriented with a structured and organized approach</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Strong team player with the ability to collaborate across functions</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Self-motivated and able to work independently with minimal supervision</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Strong analytical thinking, problem-solving, and decision-making abilities</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Committed to delivering high-quality work and customer satisfaction</li> <li style="margin:0.0in 0.0in 10.0pt 24.0px;line-height:115%;font-size:11.0pt;font-family:verdana, geneva, sans-serif">Capable of managing multiple priorities and tasks effectively in a fast-paced environment</li> </ul>

Project Proposal Engineer (Singapore, SG, 609935) @ Endress+Hauser InfoServe GmbH+Co. KG

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