About this role
<p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="background-color:#ffffff"><span style="color:#000000"><img src="https://rmkcdn.successfactors.com/c53088e5/0fe12773-adb6-484f-920d-d.png"></span> </span></span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Job ID: 524942</span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. </span></p> <p> </p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><u><strong>Job Summary</strong></u></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>Job Responsibilities</u></strong></span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <ul> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Receive customer phone calls; provide support to customers and contractors via phone and in person</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Refer to product catalogs and specification guides to determine related product uses and applications</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Help customers with design ideas/problems; provides customer feedback to management</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Coordinate delivery schedules with dispatch and maintains customer informed of such schedules</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Retrieve information for credit department when needed</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><u>Job Requirements</u></strong></span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </span></p> <ul> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">High school diploma/equivalent or comparable combination of education, experience or training in related field</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Skilled in Microsoft Word, Excel and Outlook</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Previous sales experience</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with multi-line phone system preferred</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Knowledge of concrete masonry is a plus</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Bilingual (English/Spanish) preferred</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Some forklift experience preferred</span></li> </ul><p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong><u>What CRH Offers You</u></strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Highly competitive base pay</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Comprehensive medical, dental and disability benefits programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Group retirement savings program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Health and wellness programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">An inclusive culture that values opportunity for growth, development, and internal promotion </span></li> </ul> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong><u>About CRH</u></strong></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! </span></p> <p align="center"> </p> <p align="center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.</span></p> <p align="center"> </p> <p align="center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">EOE/Vet/Disability </span></p> <p align="center"> </p> <p align="center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</span></p> <p style="text-align:center"> </p> <p style="text-align:center"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.</span></p>