About this role
<p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="background-color:#ffffff"><span style="color:#000000"><img src="https://rmkcdn.successfactors.com/c53088e5/2b7a0e54-4d2d-4ff0-b700-b.jpg"></span> </span></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Job ID: 524713</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.</span></p> <p> </p><p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Job Summary</strong></u></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">We are seeking a skilled and experienced AMAT SSC Travel and Expense (T&E) Program Analyst to support our shared services. This role involves Concur expense solution administration and partner with management in ensuring adherence to the Company’s Corporate Card Policies and Procedures. The Corporate card analyst manages the configuration of the Concur rules to support operations, resolution of escalated T&E program issues, communications to end users, and active participation in all related strategic projects. As a subject matter expert, the ideal candidate supports new process implementations to completion and improve the customers' experience. </span></span></p> <p> </p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>What Procure-to-pay (P2P) does</strong></u></span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Service P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.</span></span></p> <p> </p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>What Shared Services Does</strong></u></span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency.Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence. </span><span style="font-family:Arial, Helvetica, sans-serif">SSC's primary functions include:</span></span></p> <p> </p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">R2R (Record-to-Report): Enables robust financial reporting and accounting.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Center of Excellence: Drives innovation and continuous improvement.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.</span></span></li> </ul> <p> </p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Key Responsibilities</strong></u></span></span></p> <p style="line-height:115%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Sustain a culture of continuous improvement to deliver effective and efficient travel and expense administration.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Use proper analytical tools to m<span style="line-height:115%">onitor</span>, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Monitor proper T&E controls as well as key operational management controls.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Propose concrete action plans to Management regarding training needs based on the frequency of problem types, audit findings, and inquiries from customers. Also, deliver feedback on suggested policies and procedures to gain efficiencies and overall compliance with expense management tools and platforms.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Provide guidance and training to card holders and Concur users as needed. Support them with any expense reporting issues. Questions must be handled with diplomacy, friendliness, accuracy, timeliness, and confidentiality.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Provide necessary reports and analyses to management, conduct sensitive investigations, and enforce compliance with Travel and Expense company policies.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Support external audit efforts and maintain familiarity with SAP elements (e.g., chart of accounts, profit center and cost center hierarchies).</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Remain abreast of best practices and trends relevant to corporate card administration, shared services, and related technologies.</span><span style="font-size:12.0pt"> </span></li> </ul> <p> </p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Qualifications</strong></u></span></span></p> <p> </p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Bachelor’s degree in accounting or related field preferred.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Minimum 2 years of experience with SAP Concur administration. </span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Minimum 3 years of experience in working within Corporate Card functions in a Shared Service.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Proven track record in delivering high levels of customer service.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Excellent communication and leadership skills.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Strong problem-solving abilities and strategic mindset.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Familiarity designing and standardizing processes, preferably transactional activities </span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Working knowledge of the building products/construction industry preferred </span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.</span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Solution-oriented consensus builder, and trusted partner across the organization</span></span><br><span style="font-size:12.0pt"> </span></li> </ul> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Work Environment</strong></u></span></span></p> <p> </p> <ul> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Hybrid role with flexible work options, requiring some in-person presence.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Up to 5% travel may be required.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Normal office working conditions with a quiet noise level.</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong><span style="text-decoration:underline">Location</span></strong></span></span></p> <p> </p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Hybrid - 3 days in office. 100% in office during transition. </span></span></li> </ul><p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong><u>What CRH Offers You</u></strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Highly competitive base pay</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Comprehensive medical, dental and disability benefits programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Group retirement savings program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Health and wellness programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">An inclusive culture that values opportunity for growth, development, and internal promotion </span></li> </ul> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong><u>About CRH</u></strong></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! </span></p> <p align="center"> </p> <p align="center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.</span></p> <p align="center"> </p> <p align="center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">EOE/Vet/Disability</span></p> <p style="text-align:center"> </p> <div> <p style="text-align:center"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</span></p> </div> <p style="text-align:center"> </p>