About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><img src="https://rmkcdn.successfactors.com/c53088e5/766fb0ea-e2b8-4eda-8916-8.png" alt="" width="200" height="200"></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Job ID: 525554</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif;color:#3c3c3c;background-color:white">Carroll Concrete one of New England’s leading concrete suppliers, is part of CRH. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services. Are you searching for a company that will value your experience and appreciate your hard work? Then jump start your career and join the Carroll Concrete team today!</span></p><div id="Signature"> <div><strong>Customer Service Representative (Carroll Concrete- Newport, NH)</strong></div> </div> <div> </div> <div> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#3c3c3c">What you can expect</span></strong><span style="color:#3c3c3c">:</span></p> <ul style="margin-top:5.0pt;margin-bottom:0.0in"> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Salary: $22.50 per hour. and up based on experience. </span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Annual increase potential.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Paid Time Off.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">$1,000 Referral Bonuses - unlimited!</span></li> </ul> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#3c3c3c">What you will do:</span></strong></p> <ul style="margin-top:5.0pt;margin-bottom:0.0in"> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Provide exceptional customer service to our customers through inbound and outbound calls.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Track and monitor our fleet of trucks as they deliver our products.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif">Must exercise discretion, this position requires the handling of confidential information.</li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif">Maintain accuracy and professionalism while working in a fast-paced environment.</li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif">Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (April-Dec) including some Saturday work.</li> </ul> <ul style="margin-top:5.0pt;margin-bottom:0.0in"> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont. </span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions. </span></li> </ul> <p style="margin:5.0pt 0.0in 0.0in 60.0pt;text-indent:-0.25in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#3c3c3c">Benefits:</span></strong></p> <ul style="margin-top:5.0pt;margin-bottom:0.0in"> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">80% of health care costs are paid by the Company.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Medical, Dental, Vision, and Prescription benefits included (one price).</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Short- & long-term disability coverage (company sponsored).</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Boot & eye glass reimbursement.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">401K with a 5% company match.</span></li> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Profit sharing.</span></li> </ul> <p style="margin:0.0in;text-indent:2.25pt;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:#3c3c3c">Work Location for this position:</span></strong></p> <ul style="margin-top:5.0pt;margin-bottom:0.0in"> <li style="margin:5.0pt 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:#3c3c3c">Newport, NH</span></li> </ul> </div><p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"><strong><u><span style="font-family:Arial, sans-serif">What CRH Offers You</span></u></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:left" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Highly competitive base pay</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Comprehensive medical, dental and disability benefits programs</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Group retirement savings program</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Health and wellness programs</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">An inclusive culture that values opportunity for growth, development, and internal promotion </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"><strong><u><span style="font-family:Arial, sans-serif">About CRH</span></u></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"><span style="font-family:Arial, sans-serif">CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"><span style="font-family:Arial, sans-serif">If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:left"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"><span style="font-family:Arial, sans-serif">Carroll Concrete, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"><span style="font-family:Arial, sans-serif">EOE/Vet/Disability</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"><span style="font-family:Arial, sans-serif">CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:center"><span style="font-family:Arial, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.</span></span></p>