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Customer Service Representative - Fire Service Technician - Sprinkler Systems (Fort Myers, FL, US, 33916) @ Cintas

Fort Myers, FL, US, 33916OnsiteFull-timePosted 18 days ago

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About this role

<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Requisition Number:</strong> 229100 </span></span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinklers to provide outstanding customer service to both our internal partners and our customers through various activities using knowledge of Alarm Systems or Sprinkler Systems. </span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Responsibilities include: </span></span></p> <ul> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Utilizing technical expertise in reviewing field technician&apos;s service reports and determining the validity and proper scope/cost of proposed deficiency repairs. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Preparation of customer facing deficiency repair proposals for approval. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Assist in technical training for internal partners and miscellaneous projects. </span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills/Qualifications</H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Required</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">• Minimum 5 years&apos; Fire Systems experience<br> • Ability to communicate effectively with AHJ’s as needed<br> • Excellent phone demeanor and experience with customer service<br> • High School Diploma/GED<br> • Conflict resolution &amp; negotiation capabilities <br> <br> Preferred</span></span></p> <p><br> <span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">• Experience with reading, understanding and creating quotes<br> • NICET and other Fire Certifications<br> • Accurate typing and 10 key pad skills<br> • Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet</span></span></p> </div></div></div><p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Benefits</span></span><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.</span></span></p> <p><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Additionally, our employee-partners enjoy:</span></span></p> <p><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">• Competitive Pay <br>• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)<br>• Disability, Life and AD&amp;D Insurance, 100% Company Paid<br>• Paid Time Off and Holidays <br>• Skills Development, Training and Career Advancement Opportunities</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Company Information</span></span><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard &amp; Poor’s 500 Index and Nasdaq-100 Index.</span></span><br> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. </span></span></p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">This job posting will remain open for at least five (5) days.</span></span></p> <p> </p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Job Category:</strong> Service <br><strong>Organization:</strong> Fire<br><strong>Employee Status:</strong> Regular<br><strong>Schedule:</strong> Full Time<br><strong>Shift:</strong> 1st Shift</span></span><br> </p>

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Customer Service Representative - Fire Service Technician - Sprinkler Systems (Fort Myers, FL, US, 33916) at Cintas | ResuMinder Jobs