<h1>Position Overview</h1> You will support our Sales Team by translating customer requirements into accurate technical product configurations using dedicated configuration tools. You will ensure that proposed solutions are technically correct, feasible, compliant with applicable standards, and aligned with customer needs before the quotation is issued. Working closely with internal sales teams, you will act as the technical expert in the sales process and may occasionally interact with customers to clarify requirements and project details. <h1>What you will do </h1> Sales & Distributor Support <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Serve as the first point of contact for our Sales Team,international distributors and partners</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Provide remote technical guidance on product selection, configurations, and compliance with applicable standards and regulations. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Support in preparing quotations, offers, and proposals for the local markets.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Assist distributors throughout the sales cycle to refine proposals and support successful order closure </li> </ul> Quotations & Technical Documentation <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Prepare project-based quotations using approved configurators and pricing tools, in accordance with company guidelines. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Customize technical documentation, specifications, and proposals for specific markets, tenders, or projects. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ensure accuracy and completeness of configured project pricing; margin setting and commercial negotiations remain outside the scope of this role. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ensure proposed solutions are technically feasible, compatible, and compliant with internal and external standard</li> </ul> Project & Solution Coordination <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Track and manage project inquiries and sales opportunities using CRM or sales management systems, ensuring all technical and commercial requirements are clearly documented. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Advise on multi-product and complex building projects, ensuring integrated solutions meet customer needs and specifications. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Coordinate closely with internal teams (product management, engineering, operations, order processing, and logistics) to confirm solution feasibility, availability, and delivery timelines</li> </ul> Market & Post-Sales Support <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Share market insights, customer feedback, and competitive information to support product development and business strategy. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Provide post-sales technical support as needed to ensure smooth execution and delivery of international orders.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Perform other duties related to the position as assigned. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Comply with all applicable health, safety, and environmental policies and procedures, and report any unsafe conditions or incidents. </li> </ul> <h1>What we require </h1> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Bachelor’s degree in Engineering, Architecture, or a related technical field</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Previous experience in technical sales support, application engineering, or distributor-facing roles.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ability to read, interpret, and verify technical drawings, specifications, and product configurations. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience preparing or reviewing technical drawings/configurations for projects is highly desirable.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience with building products, construction systems, or access solutions is an advantage. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience with CRM systems for opportunity tracking and project coordination.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Familiarity with AutoCAD or similar drawing tools is a plus. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent written and verbal communication skills in English</li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong remote collaboration skills for interacting with international distributors and internal teams. </li> </ul> <h1>What we offer </h1> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Attractive remuneration package </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">25 days paid annual leave </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Additional health insurance </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">102.26 EUR food vouchers </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Public transportation card </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Multisport card </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Free lunch at the office </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Employee referral program </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Training and mentorship programs </li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests </li> </ul> <h1>Who we are </h1> We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day. Work in a place where you matter – apply now!

Product Configuration Specialist (Sofia, BG) @ dormakaba International Holding GmbH

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