About this role
<p>In this role, you will shape and improve our global customer journey by designing, standardising, and continuously improving end-to-end Commercial processes. You will act as a global subject matter expert, ensuring consistency, efficiency, and customer-centricity across all regions while supporting the implementation of the global S/4HANA template for the Commercial domain.</p> <p> </p> <p><span style="font-size:14.0pt;color:#090a72"><strong>A job that matters: your tasks</strong></span></p> <p> </p> <ul> <li>Develop and detail standardised processes and procedures for your assigned business process.</li> <li>Analyse current processes and identify opportunities to improve efficiency, quality, harmonisation, standardisation, and cost effectiveness.</li> <li>Collaborate with process-level stakeholders and functional teams to refine current processes, introduce improvements, or design new process solutions.</li> <li>Act as the first point of contact for business change requests from the key user community, preparing decision templates and executing approved changes.</li> <li>Identify process pain points, prioritise improvement demands, and ensure adherence to business process architecture guardrails.</li> <li>Maintain pragmatic process maps and process documentation, providing leadership and organising training content for process owners, managers, key users, and end users.</li> <li>Coordinate and execute testing of updates or improvements, and monitor process maturity levels.</li> </ul> <p> </p> <p><span style="font-size:14.0pt;color:#090a72"><strong>An experience that matters: your skills</strong></span></p> <p> </p> <p><strong>Language Skills:</strong></p> <p><strong> </strong></p> <ul> <li>Fluent English in written and spoken communication</li> </ul> <p> </p> <p><strong>Experience & Skills:</strong></p> <p><strong> </strong></p> <ul> <li>Bachelor’s degree in Business or Business Process Management</li> <li>5+ years of experience in the corresponding business domain</li> <li>3+ years of experience in business process modelling, process optimisation, and process design</li> <li>3+ years of experience working with SAP (ECC or S/4HANA) and Salesforce</li> <li>Experience with continuous improvement methodologies (e.g., Six Sigma or similar; Black Belt)</li> <li>Strong stakeholder management and communication skills in a collaborative, fast-moving environment</li> <li>Expert knowledge of business processes and requirement engineering</li> <li>Experience with end-to-end operational flows (e.g., manufacturing or order fulfilment) is considered an advantage.</li> </ul> <p> </p> <p><span style="font-size:14.0pt;color:#090a72"><strong>A workplace that matters: our offering</strong></span></p> <p> </p> <ul type="disc"> <li>Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust</li> <li>Attractive remuneration package</li> <li>Opportunity for flexibility with a hybrid working model</li> <li>Home office allowance</li> <li>25 days paid annual leave</li> <li>Additional health insurance</li> <li>Employee Assistance Program (Mental Health, Legal & Financial Counselling)</li> <li>102.26 EUR Food vouchers</li> <li>Public transportation card</li> <li>Optional parking space</li> <li>Multisport card</li> <li>Language training opportunity</li> <li>Employee referral program</li> <li>Brand new modern office premises in a class A business building</li> <li>Fresh fruits in the office</li> <li>Training and mentorship programs</li> <li>Access to over 15,000 LinkedIn Learning courses to assist in your professional development</li> </ul>