About this role
<p><span style=""><strong>Location:</strong> Bridgnorth, WV15 5BA</span><br><span style=""><strong>Job Type:</strong> Full-time</span><br><span style=""><strong>Department:</strong> Door Spares / Alu-Spec</span></p> <p><span style=""><strong>Join a team where your leadership makes a difference — and your voice is valued.</strong></span></p> <p><span style="">At dormakaba, we believe in creating spaces where everyone can thrive. We’re looking for a confident, people-focused <strong>Branch Manager</strong> to lead our Trade Counter team in our Bridgenorth Office. Whether you're already in a leadership role or ready to take the next step, we’ll support your growth with training, mentorship, and a collaborative environment. Already a sucessful branch, we are looking for somone with the confidence to support the team to get them to the next level.</span></p> <hr> <p><span style=""><strong>What you’ll do:</strong></span></p> <ul> <li style=""> <p><span style="">Lead and inspire a small, dedicated team at our busy trade counter.</span></p> </li> <li style=""> <p><span style="">Ensure smooth day-to-day operations, from customer service to inventory management.</span></p> </li> <li style=""> <p><span style="">Build strong relationships with customers, suppliers, and internal teams.</span></p> </li> <li style=""> <p><span style="">Drive performance and continuous improvement, with a focus on service excellence.</span></p> </li> <li style=""> <p><span style="">Champion a safe, inclusive, and respectful workplace.</span></p> </li> </ul> <hr> <p><span style=""><strong>What we’re looking for:</strong></span></p> <ul> <li style=""> <p><span style="">A natural leader with strong communication and organisational skills.</span></p> </li> <li style=""> <p><span style="">Experience in trade counter, retail, or customer-facing environments.</span></p> </li> <li style=""> <p><span style="">Comfortable using IT systems (ERP, CRM, etc.) — training provided.</span></p> </li> <li style=""> <p><span style="">A proactive mindset and a passion for delivering great service.</span></p> </li> <li style=""> <p><span style="">Someone who values teamwork, integrity, personal development and who is committed to a "hands on" role.</span></p> </li> <li style=""> <p><span style="">Preferance will be given to those who have previously worked in a Trade Counter Enviroment with a proven track record in people management </span></p> </li> </ul> <hr> <p><span style=""><strong>Why join dormakaba?</strong></span></p> <ul> <li style=""> <p><span style=""><strong>Inclusive culture</strong>: We’re committed to diversity and equity, and we actively support women in leadership.</span></p> </li> <li style=""> <p><span style=""><strong>Career development</strong>: From onboarding to ongoing training, we’ll help you grow.</span></p> </li> <li style=""> <p><span style=""><strong>Work-life balance</strong>: Flexible working options and a supportive team.</span></p> </li> <li style=""> <p><span style=""><strong>Benefits</strong>: Competitive salary, pension, employee wellbeing programs, and more.</span></p> </li> </ul> <hr> <p><span style=""><strong>Interested?</strong></span><br><span style="">We are looking forward to your application. If you have any questions, feel free to reach out. We welcome applications from all backgrounds and encourage women and underrepresented groups to apply</span></p>