<h1>Position Overview</h1> The Manager of Quality, Health, Safety & Environment leads the local QHSE function.The role is responsible for ensuring product quality, process compliance, supplier quality, workplace safety and environmental compliance across the manufacturing operations <h1>What you will do </h1> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Quality and HSE Team Leadership </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Leads the QHSE function within the manufacturing plant. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Manages, develops and supports the local team </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Defines priorities, assigns responsibilities and monitors the performance of the team. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures effective cooperation between Quality, HSE, Production, Engineering, Supply Chain, Procurement and other relevant functions. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Promotes a strong culture of quality, safety, compliance and continuous improvement across the organization. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Quality Management System and Standards </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Develops, implements, maintains and continuously improves the company’s Quality Management System in line with ISO 9001, dormakaba standards and applicable customer requirements. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Acts as Management Representative for ISO 9001. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures compliance with applicable product, process and safety standards, including EN 16005 / DIN 18650, where relevant. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Develops and maintains quality procedures, policies, work instructions and control processes. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that all projects, products and processes comply with defined dormakaba quality standards </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Manufacturing Quality Assurance and Quality Control </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Oversees quality assurance and quality control activities for incoming materials, components, work-in-progress and finished goods. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that production processes are monitored and comply with approved quality standards, control plans, work instructions and customer requirements. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Identifies quality risks in production and ensures timely implementation of preventive and corrective actions. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Supports Production and Engineering in resolving quality issues, improving process stability and reducing defects, scrap and rework. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that non-conforming products and processes are properly identified, analyzed, contained and resolved.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Supplier Quality and Cross-functional Cooperation </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Cooperates closely with Procurement and Supply Chain to define, communicate and monitor quality requirements for external suppliers. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Supports supplier evaluation, supplier audits and supplier development activities. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures effective follow-up of supplier-related quality issues, including root cause analysis and corrective actions. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Facilitates cross-functional alignment on quality topics with Production, Engineering, Procurement, Supply Chain and other departments. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Audits, Compliance and Corrective Actions </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Plans, coordinates and manages internal audits, external audits and supplier audits. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures timely follow-up and closure of audit findings. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Leads or supports root cause analysis and corrective / preventive actions related to audits, customer complaints, internal non-conformities and supplier issues. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Monitors compliance with internal procedures, group requirements, legal regulations and applicable standards.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Customer Complaints and Quality Performance </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Oversees the investigation and resolution of customer complaints. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that all customer complaints are reviewed, analyzed and closed within agreed timelines. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Drives sustainable corrective actions to prevent recurrence of quality issues. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Monitors and reports key quality indicators, including customer complaints, internal defects, scrap, rework, audit findings and supplier performance. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Health, Safety and Environment Management </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures the implementation and monitoring of health, safety and environmental standards in accordance with local legislation, group directives and company policies. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Oversees HSE risk assessments, preventive measures and improvement actions within the manufacturing site. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that safe working practices are implemented and followed across production and supporting functions. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Supports initiatives for accident prevention, environmental protection and continuous improvement of working conditions. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures proper reporting and follow-up of HSE incidents, observations and corrective actions.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Training, Awareness and Continuous Improvement </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Develops and implements training programs related to quality, health, safety and environment for employees and, where applicable, suppliers. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensures that employees are trained on relevant procedures, standards, quality requirements and safe working practices. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Supports the development of an organizational framework and culture in which Lean Management and continuous improvement initiatives are actively promoted. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Drives initiatives to improve process efficiency, reduce waste and strengthen quality and safety awareness. </li> </ul> <h1>What we require </h1> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Minimum 5–7 years of experience in Quality Management in a manufacturing environment. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Minimum 2–3 years of people management experience. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience with ISO 9001, audits, customer complaints, corrective actions and supplier quality. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience with HSE topics and Lean / continuous improvement is an advantage.</li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">University degree in Engineering, Quality Management, Industrial Management or related field. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">ISO 9001 / audit qualification is an advantage. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">HSE or Lean / Six Sigma certification is an advantage. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong knowledge of quality management systems and manufacturing quality processes. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Good understanding of audits, root cause analysis, corrective actions and KPI reporting. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Leadership, communication and cross-functional coordination skills. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Very good English and MS Office skills</li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong ownership and accountability. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Structured, analytical and solution-oriented mindset. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ability to lead and develop a team. </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Proactive attitude, attention to detail and focus on compliance </li> </ul> <h1>What we offer </h1> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Attractive remuneration package </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">25 days paid annual leave </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Additional health insurance </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">102.26 EUR food vouchers </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Public transportation card </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Multisport card </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Free lunch at the office </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Employee referral program </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Training and mentorship programs </li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests </li> </ul> <h1>Who we are </h1> We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day. Work in a place where you matter – apply now!

QHSE Manager (Sofia, BG) @ dormakaba International Holding GmbH

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