About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><p>Digital solutions development and Controllership support</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Main Responsibilities</b></H2> </div><div><ul> <li>Controllership tools’ support.</li> <li>Development digital solutions to enhance user satisfaction.</li> <li>Controllership process analysis.</li> <li>Comply with targets and plans for new solutions.</li> <li>Databases extraction data and report design</li> <li>Controllership KPI’s formulations</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Position Challenges</b></H2> </div><div><ul> <li>Innovative thinking</li> <li>Problem-solving skills to ensure that product or service issues are quickly addressed to ensure compliance of Controllership Month End Close due dates.</li> <li>Ensure high-level user satisfaction.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><ul> <li>Language Proficiency: Top-notch oral, written, and interpersonal abilities. (Spanish and English).</li> <li>Areas of expertise: Proven experience as a customer support specialist, preferably within a similar environment.</li> <li>Technical Skills required by role: accounting knowledge and advanced knowledge of Microsoft office solutions, process analysis and use of databases.</li> <li>Soft Skills: Multitasking with precision. Capacity to accept and utilize constructive criticism.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Internal/External Relations</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">INTERNAL:</span></span></p> <ul> <li>Users of Controllership solutions (Central and country users)</li> <li>Controllership, Planning, other Central areas</li> <li>P&IT (support and support delivery centers)</li> <li>GES</li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">EXTERNAL:</span></span></p> <ul> <li>GES and P&IT outsourcing suppliers</li> <li>NEORIS</li> <li>Other technical consulting companies</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>CEMEX Diversity and Inclusion Statement</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#222222">At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.</span></span></span></p> </div></div></div>