About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>We help the world run better</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p> <p> </p><div> <div> <p><span style="font-family:arial, helvetica, sans-serif"><strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">IMPORTANT: </span></strong><span style="font-size:12.0pt">The contract for this position is a maternity cover. It should start in July 2026 or later, and will have a fixed term of up to 14 months. The contract may terminate earlier in the event that the employee being covered returns to work prior to the anticipated end date.<br></span><br><br><span style="font-size:12.0pt"><strong>Summary & Role Information:</strong><strong> </strong></span></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">In this role, you will work in a young, cross-functional team that values trust, respect, and diversity. We are looking for people who share our passion for creating products that people love to use. To thrive in this role, you are someone who appreciates close collaboration, open communication, and feedback. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are an engineering team at SAP Signavio, responsible for developing and maintaining the standard content for SAP Signavio Process Intelligence and Integration Content built on SAP Integration Suite, which extracts data from source systems to SAP Signavio Process Intelligence for process mining. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Our mission is to support our customers in reducing the time to insights by providing reliable, pre-built content that allows customers to analyze, optimize, and monitor their business processes. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><br>Your Job: </strong></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Own and maintain the integration content (currently only <a title="" href="https://api.sap.com/package/SAPAribaAPIExtractor/overview" target="_blank" rel="noopener">SAP Ariba Integration with SAP Signavio Process Intelligence </a><a href="https://api.sap.com/package/SAPAribaAPIExtractor/overview" target="_blank" rel="noreferrer noopener">Process Intelligence</a>), including all iFlows deployed in SAP Integration Suite using Cloud Integration capability. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Handle customer support tickets: tackle incoming issues, perform root cause analysis using CI monitoring tools (Message Processing Logs, Data Store inspection, error notifications), and provide timely resolutions </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Debug and update iFlows within the integration package.</span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Analyze configuration and connectivity issues across the integration stack: SAP Ariba APIs, SAP Integration Suite security materials, and SAP Signavio Ingestion API </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and release package updates: review and adopt configuration template changes, maintain code changes in GitHub, manage deployment order, validate data end-to-end in SAP Signavio Process Intelligence </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Write and maintain documentation such as deployment guides, installation guides, and release notes </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Work closely with customers, Product Management, SAP Ariba Consulting Team, SAP Signavio engineering teams, and other stakeholders to gather requirements and improve the integration content </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Contribute to automation and tooling initiatives to improve development and support productivity </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>You bring: </strong></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Hands-on experience with SAP Integration Suite (Cloud Integration) — designing, configuring, deploying, and troubleshooting iFlows and Content Configuration </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Solid understanding of REST API integration patterns, ingestion API, OAuth2 authentication, and HTTP-based data pipelines </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with JSON-based configuration management and debugging structured integration payloads </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience in customer-facing support roles, including ticket handling, root cause analysis, and structured incident resolution </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Familiarity with SAP Ariba Synchronous and Asynchronous APIs and/or SAP Signavio Process Intelligence is a strong plus </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Preferably experience with CI/CD practices, scripting (e.g., Python or Groovy), and integration monitoring strategies </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Preferably familiarity with Process Mining concepts and how integration data feeds into process analysis pipelines </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Preferably an enthusiasm for AI, with experience in AI implementation or building AI agent-based workflows (e.g., LLM-based automation, agentic pipelines) </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong><br>Key Attributes: </strong></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Customer-centric mindset with a structured, methodical approach to problem-solving </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proficiency in English, excellent communication and stakeholder management skills, ability to collaborate effectively in an international environment </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Independent and team-oriented work ethic </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Quick learning attitude for new knowledge areas and technical domains </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Creative thinking and a solution-oriented mindset </span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>About the team: </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The SAP Signavio Process Analytics & Suite Accelerators (PASA) unit delivers value-driven content to address customers' business challenges, fostering long-term partnerships and ensuring continuous adoption. </span><br><br></p> </div> </div><p style="margin-top:8.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Bring out your best</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br><br><strong>We win with inclusion</strong><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].<br><br>For SAP employees: Only permanent roles are eligible for the </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en">SAP Employee Referral Program</a><span style="color:black">, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br></span></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">AI Usage in the Recruitment Process</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">For information on the responsible use of AI in our recruitment process, please refer to our </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US">Guidelines for Ethical Usage of AI in the Recruiting Process</a></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">. </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br><br>Requisition ID: 452487 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: <strong>Walldorf or Garching. </strong><br><br></span></p>