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Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS) (St. Leon-Rot, DE, 68789) @ SAP

St. Leon-Rot, DE, 68789OnsiteFull-time
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About this role

<p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">We help the world run better</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>At SAP, we keep it simple: you bring your best to us, and we&apos;ll bring out the best in you. We&apos;re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what&apos;s next. The work is challenging – but it matters. You&apos;ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What&apos;s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What you&apos;ll build</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Position title: Working Student (f/m/d) - User Experience Design for AI at Customer Experience &amp; Solutions (CXS)</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work Area: Software-User Experience</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Location: St. Leon Rot</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Expected start date: 1st March 2025</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In this role, you’ll:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Gain first-hand insights into the diverse role of UX designers at SAP, learning about different workflows, methods, and collaboration models across teams</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work closely with the CXS UX team in their day-to-day work and contributing to shared project goals</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contribute to impactful UX projects at the intersection of user experience, technology, and AI</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate on emerging AI-driven use cases, exploring new interaction paradigms and helping shape the future of UX</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Gain hands-on experience by applying your theoretical knowledge in real-world settings while learning from experienced UX professionals who value mentoring and knowledge sharing</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Learn and apply best practices in UX design, absorb established design standards, and continuously develop your skills within a collaborative and supportive design culture</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What you bring </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.</span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong interest in AI-based products and current technological trends </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiar with user-centered design and interaction design</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Basic understanding of UX design concepts, techniques, and design tools is a plus</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Eager to learn about the latest trends and developments in UX design</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrates strong analytical and problem-solving skills, capable of identifying pain points and devising innovative solutions to enhance user satisfaction</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A team player with excellent communication and presentation skills </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficient in analyzing user feedback and open to discussing solutions and improvements with experts </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to work mostly onsite in St. Leon-Rot</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Fluent in German and English</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Where you belong</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The User Experience (UX) team at CXS is focused on designing and creating engaging, intuitive, and effective digital experiences for customers. As a critical part of the broader Customer Experience (CX) department, the UX team works to empathetically understand and address user needs, leveraging cutting-edge technology and data-driven insights to enhance user interactions across digital platforms. The team&apos;s interdisciplinary approach combines expertise in design, psychology, and technology, fostering an environment of innovation and collaboration.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Envisioning to “Delight customers. Always.”, the Customer eXperience &amp; Solutions (CXS) teams within the Customer Support organization engineer software products in the area of Application Lifecycle Management (ALM) that helps to create the perfect experience throughout the customer journey, from discovery &amp; implementation to go-live, for all SAP products.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and leveraging state of the art software.</em></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.</em></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>#Workingstudent #Werkstudent #Germany #Deutschland #Student #SAPGermanStudentsCareers #SAPNextGen </em></span></p><p style="margin-top:8.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">​</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Bring out your best</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br><br><strong>We win with inclusion</strong><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].<br><br>For SAP employees: Only permanent roles are eligible for the </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en">SAP Employee Referral Program</a><span style="color:black">, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br></span></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">AI Usage in the Recruitment Process</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">For information on the responsible use of AI in our recruitment process, please refer to our </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US">Guidelines for Ethical Usage of AI in the Recruiting Process</a></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">. </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br><br>Requisition ID: 452536 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid<br></span></p>

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