What it's about Partners Group leverages a large number of service providers globally for a wide range of services that are crucial to sustain business growth. The Global Service Provider Management team governs how we oversee the services that we have outsourced to the service providers. <ul style="list-style-type:square"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You are keen on working collaboratively and building trusting relationships with your stakeholders </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You possess strong negotiation, communication, relationship and project management skills</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You are good in problem-solving and have the ability to work creatively to find constructive solutions</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You will demonstrate a high level of integrity, professionalism, and ethical behavior</li> </ul> Your tasks will include: <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Maintaining a robust global service provider management framework which includes a set of policies, processes, procedures and tools to effectively manage service provider risks and performance</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Continuously refining the service provider management service catalogue, integrating industry best practices and adapting methodologies to address evolving operational risks.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Taking end-to-end ownership of assigned deliverables, ensuring timely execution and high quality, while demonstrating sound judgment and proactive problem-solving</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Developing constructive relationships with service providers and leading meetings to support collaboration, clear expectations, and issue resolution.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting the Global Head Service Provider Management by providing guidance to junior team members through coaching and onboarding, championing clear standards and ways of working, and helping maintain the quality and timeliness of team output.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Driving, together with the Global Head Service Provider Management, the setting and enforcement of quality standards (templates, controls discipline, documentation, action tracking), including review/quality assurance of key deliverables and continuous improvement of team ways of working</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting business through the service provider lifecycle through stakeholder collaboration, education, and guidance</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Managing complex stakeholder queries and escalations (internal and external) in an efficient and timely manner, ensuring transparent communication and appropriate decision-making</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Building and maintaining effective and collaborative relationships with team members and within Partners Group</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Driving and delivering strategic initiatives and projects that improve operating efficiency/effectiveness of the team and Partners Group’s operations (incl. process optimization and automation opportunities)</li> </ul> <style type="text/css"> .newspaper { h1 { font-size: 250%; font-family: Arial, Helvetica, sans-serif; } h2 { font-size: 200%; } p { font-size: 100%; } </style> <div class="newspaper"> </div> <div class="newspaper">What we expect <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">University degree or undergraduate education (in finance, accounting or business)</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Minimum of 7 years’ relevant experience in service provider management/oversight or with third party relationships. Experience within asset managers or service providers is a plus.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven ability to assess and mitigate operational risks (e.g., service disruptions, quality lapses, dependency risks) in outsourcing environments.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proactive, detail-oriented, and collaborative, with a track record of driving accountability in third-party relationships.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong grasp of SLAs and performance metrics. Familiarity with tools for monitoring provider deliverables and operational workflows.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Fluent in English (written/verbal), with the ability to clearly articulate risks, negotiate solutions, and influence stakeholders.</li> </ul> </div> <div class="newspaper"> </div> <div class="newspaper">What we offer</div> <div class="newspaper"> <ul style="list-style-type:none"> <li style="list-style-type:disc;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Career opportunity in a global, dynamic and client-oriented environment</li> <li style="list-style-type:disc;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Opportunity to learn the business from some of the world’s leading private market specialists</li> <li style="list-style-type:disc;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Growth-oriented entrepreneurial culture with significant development opportunities</li> <li style="list-style-type:disc;font-family:arial, helvetica, sans-serif;font-size:12.0pt">International working environment</li> <li style="list-style-type:disc;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Competitive salary with performance-related compensation model</li> </ul> </div> www.partnersgroup.com <hr> Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at <a href="mailto:[email protected]?subject=HELP%20FRAUDULENT%20ACTIVITY">[email protected]</a>

Senior Service Provider Manager (Taguig, PH) @ Partners Group AG

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