About this role
<p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>What it's about</strong></span></span></p><p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:black">As a Service Provider Associate/Specialist (Technology), you will act as the Technology counterpart to the Global SPM function, focusing on execution, coordination, and end-to-end visibility of Service Provider onboarding and lifecycle activities.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:black">You will work closely with Technology Service Business Owners (SBOs) to ensure Service Providers are onboarded efficiently, all required steps are completed, and activities across contracts, risk, and financial processes are properly connected. You will also support compliance with regulatory requirements (including DORA) and ensure Service Providers meet internal standards.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:black">This role is hands-on and operational, with strong focus on process execution, stakeholder coordination, and governance adherence.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">Your tasks will include</span></strong></span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">Service Provider Lifecycle Support (Technology Focus)</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Support Technology SBOs in onboarding, managing, and offboarding Service Providers</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Guide stakeholders through required SPM steps and ensure correct process flow</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Track progress, highlight blockers, and ensure timely completion of onboarding activities</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Ensure all required deliverables (contracts, risk assessments, system updates) are completed end-to-end</span></li> </ul> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">SPM Process Execution & Coordination</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Act as the Technology-side coordinator across SPM activities (onboarding, contracts, risk, finance)</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Ensure alignment between Technology teams and Global SPM governance standards</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Coordinate with Procurement, Risk, Legal, and Finance to complete required steps</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Maintain consistency and data quality across systems (e.g., ServiceNow, CMDB, contract repository)</span></li> </ul> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">Third-Party Risk & Regulatory Support</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Support execution of DORA-aligned third-party risk management processes</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Coordinate collection of vendor information required for regulatory compliance</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Assist SBOs in fulfilling Technology regulatory and internal requirements</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Maintain documentation required for audits and track remediation actions</span></li> </ul> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">Contract & Financial Administration</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Support PO creation, invoice validation, and accrual inputs in coordination with Finance</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Track contract renewals, licenses, and key milestones and notify stakeholders proactively</span></li> </ul> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif;color:black">Stakeholder Management & Reporting</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Act as a single point of coordination for vendor-related requests within Technology</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Connect SBOs with Global SPM and other support functions when needed</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Provide visibility through simple tracking, reporting, and dashboards</span></li> </ul> <p style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><style type="text/css"> .newspaper { h1 { font-size: 250%; font-family: Arial, Helvetica, sans-serif; } h2 { font-size: 200%; } p { font-size: 100%; } </style> <div class="newspaper"> </div> <div class="newspaper"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0pt"><strong>What we expect</strong></span><br><p style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">2–4 years of experience in vendor management operations, procurement support, ITSM, or risk/compliance</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Understanding of contracts, SOWs, SLAs, and IT service delivery concepts (ITIL is a plus)</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Exposure to third-party risk management processes preferred</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Familiarity with regulatory environments (e.g., DORA) is a plus</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong organizational and coordination skills with attention to detail</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to manage multiple activities and stakeholders in parallel</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Good communication skills; able to work with both technical and business teams</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Proficiency in Excel and basic reporting</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Bachelor’s degree in Business, IT, or related field (or equivalent experience)</span></li> </ul> <p style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></span></div> <div class="newspaper"> </div> <div class="newspaper"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:12.0pt"><strong>What we offer</strong></span></span></div> <div class="newspaper"><span style="font-family:Arial, Helvetica, sans-serif"><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:</span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Professional, international working environment</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Challenging, rewarding career within a growing company</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborative environment, with on-the-job training and mentorship opportunities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">One-month sabbatical after every five years of service</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Education assistance program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Fun office and team events, including volunteer opportunities to connect with and help our local communities</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </p></span><br> </div> <p style="text-align:justify"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt">www.partnersgroup.com</span></p> <p> </p> <p> </p> <hr> <p><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt">Please be aware, fraudsters may pose as Partners Group recruiters. All g<span style="color:#000000">enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at </span><a href="mailto:[email protected]?subject=HELP%20FRAUDULENT%20ACTIVITY"><span style="color:#000000">[email protected]</span></a></span></p> <p style="text-align:justify"> </p> <p> </p> <p> </p>