About this role
<div class="image-box"><img src="https://performancemanager5.successfactors.eu/SES/logos/4doors.jpg" style="width:700.0px"></div> <div id="p"> <p style="text-align:center"><br> <span style="font-size:20.0px"><span style="font-family:arial, helvetica, sans-serif"><b>Intern, Monitoring optimization</b></span></span></p> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p style="margin:0.0in 0.0in 9.6pt 0.5in;text-indent:-0.5in;line-height:115%;text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="color:darkmagenta"><span style="font-family:Arial, sans-serif">D</span><span style="font-family:Arial, sans-serif">escription of the student’s project/job and context:</span></span></strong></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">SES is one of the biggest satellite operators with satellites in two different orbits and deep expertise on delivering video and data services to the globe. In our Video customer interfacing Service Management Centre (SMC) we are looking for an intern to join our team.</span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Our team is part of the Operations group connecting directly with the customers. This is a key role in the organization as it involves performing diagnostics, creating maintenance requests, and coordinating with the internal and remote teams to support our customers.</span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p><span style="color:darkmagenta"><strong><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">YOUR RESPONSIBILITIES</span></strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Develop and analyse complex data which will drive to system adjustments</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Suggest and implement proactive measures upon agreement with stakeholders to optimize systems & alarms to reduce downtime</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Maintain comprehensive documentation of monitoring process, configurations and incident responses</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Enhance existing reporting on system performance, uptime and incident statistics</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Develop automation scripts to streamline monitoring tasks and improve efficiency</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Collaborate with cross-functional teams to address issues and suggest implementation solutions</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:darkmagenta"><strong>YOUR PROFILE</strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Current student of electronics/telecommunications, computer science, Information systems, or in relevant area</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong interest in the global technology, media and telecom business and satellite communications in particular</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong computer literacy (MS PowerPoint, Excel, Access)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Fluency in spoken and written English with additional languages considered an asset</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">EU-citizens or work permit for Luxembourg</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Comfortable of scripting or programming languages</span></li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:darkmagenta"><strong>WHAT’S IN IT FOR YOU</strong></span></p> <p> </p> <ul type="disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Valuable and hands-on experience in a fast-paced, global organization within an innovative and unique industry.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">A range of wellness activities and employee assistance programmes (varies by location)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">An employer that values all aspects of Diversity and respects every individual’s story</span></li> </ul> <p style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p><style type="text/css">div.content { background: #FFFFFF; } div.joqReqDescription { background: #FFF repeat-y!important; font-family:Arial, Helvetica, sans-serif!important; text-align:left; color:#000; width:700px!important; margin:0 auto!important; position:relative; -webkit-column-count: 1; /* Chrome, Safari, Opera */ -moz-column-count: 1; /* Firefox */ column-count: 1; padding-top:0px; padding-left: inherit; padding-bottom:50px; font-size:14px } div.joqReqDescription div.image-box { width: 700px; text-align: center; display: block; padding: 0 0 35px; } div.joqReqDescription p, div.joqReqDescription ul{ font-family:Arial, Helvetica, sans-serif!important; margin:0 15px; padding-bottom:12px; } div.joqReqDescription li{ padding-bottom:6px; } /* position: absolute; height: 389px; } div.joqReqDescription div.imagebox2 { text-align:center; } */ </style> <div id="p"> <p>SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.</p> <p>For more information on SES, click <a href="https://www.ses.com">here</a>.</p> </div>