Consumer Channels eCommerce Product Owner Glanbia The Central Channels team are looking for a Product Owner to join our Customer and Consumer product team. Reporting into the Central Channels product manager and working as part of the Customer and Consumer team. The successful candidate will act as the product lead for eCommerce capabilities across our digital channels. This team is dedicated to innovation and excellence, working on some of the world’s best-known brands across the Glanbia Group. Leading key global product initiatives across web and application platforms, you will focus on building and enhancing eCommerce experiences, customer journeys, and digital commerce capabilities, delivering strategic initiatives and managing the end‑to‑end product lifecycle. Overview This is an exciting opportunity for an experienced Product Owner with a strong background in eCommerce and digital platforms. You will be responsible for managing and evolving our eCommerce products and platforms, including website experiences, integrations, and third-party technologies. This includes shaping product strategy, managing backlogs, delivering features, and driving continuous improvement across the digital commerce ecosystem. As an eCommerce Product Owner, you will bridge the gap between business needs and technical delivery—working closely with stakeholders to define value, prioritise work, and deliver high-impact solutions aligned to business goals. This is a permanent position that will offer a hybrid working model, combining remote and onsite work in Kilkenny. Key elements of the role <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">You will define and deliver the eCommerce product roadmap, aligning to customer, commercial, and business objectives</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Own and manage the product backlog, ensuring features are prioritised based on value and impact</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Lead backlog refinement, sprint planning, and user story development with delivery teams</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Drive improvements across the end-to-end customer journey (browse, search, checkout, post-purchase)</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Manage and optimise eCommerce platforms and integrations (e.g. payments, marketplaces, email/CRM systems)</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Own and manage product budgets, ensuring effective allocation of spend across roadmap initiatives and tracking return on investment</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Ensure delivery teams are always working on the highest value items, removing low-value or non-strategic work where appropriate</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Work closely with business stakeholders to gather and clarify requirements, translating them into technical deliverables and product features </li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Collaborate with internal IT teams and third-party vendors to deliver scalable, high-performing solutions</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Build and maintain strong relationships with external partners and suppliers, driving innovation and value</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Support user adoption through documentation, training, and ongoing engagement with business users</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Monitor product performance using data and insights to drive conversion rate optimisation and customer experience improvements</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Manage incidents, bugs, and change requests, ensuring timely resolution and continuous platform stability</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Support and participate in functional testing and validation of features, ensuring solutions meet business requirements</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Contribute to business cases and ensure ROI and value realisation across product investments</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">Act as the subject matter expert for eCommerce, continuously identifying opportunities to enhance digital capabilities and customer engagement</li> </ul> Qualifications <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#17365d;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif">3rd level qualification in Business, Technology, eCommerce, or a related field, with a strong technical foundation or equivalent practical experience.</li> </ul> Skills & Experience <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Proven experience as a Product Owner, Digital Product Manager, or eCommerce Product Owner</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience managing budgets, investment planning, and prioritisation of competing initiatives</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong understanding of eCommerce platforms, digital ecosystems, and customer journeys </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience working in Agile delivery environments (Scrum/Kanban) </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience managing stakeholders and cross-functional teams with clear communication </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Exposure to CMS platforms and digital tools (e.g. Shopify, eCommerce platforms, and supporting applications and tools, etc.) </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong understanding of web technologies, integrations, APIs, and digital infrastructure </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong commercial awareness and the ability to link product decisions to business outcomes </li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Highly analytical with a structured approach to problem solving </li> </ul> Competencies <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">A positive, proactive attitude with the ability to manage multiple priorities in a fast-paced environment</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Excellent communication skills with the ability to influence stakeholders at all levels</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong ownership mindset and accountability for both delivery and budget outcomes</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">A team player who can collaborate cross-functionally and drive delivery</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">A passion for eCommerce, digital innovation, and customer experience</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Highly organised with strong prioritisation skills</li> <li style="text-align:left;line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">A drive for continuous improvement and delivering high-quality outcomes</li> </ul> About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5,800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates. We will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status

Consumer Channels eCommerce Product Owner (Kilkenny, KK, IE) @ Glanbia PLC

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