About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the ICRC</b></H2> </div><div><p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Since 1863, the International Committee of the Red Cross (ICRC) has worked to relieve suffering and preserve human dignity during war and armed violence. Alongside our Red Cross and Red Crescent partners, we deliver life-saving aid across front lines and strive to reconnect families and locate missing people.</span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Engaging with authorities and armed forces on all sides, often confidentially, we advocate for humane treatment of detainees and urge compliance with international humanitarian law to protect civilians from harm, including online.</span></p> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Purpose of the Role</b></H2> </div><div><p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The Full Stack Tech Lead (Frappe/Python) will design, develop, and maintain the new Protection Digital ecosystem, built on the Frappe Framework as its core technology, replacing the existing on-premise Microsoft Dynamics CRM solution. The role spans backend and frontend development as well as integration with other systems, with priorities set in collaboration with the product owner and solution architects.</span></p> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Main Duties & Responsibilities</b></H2> </div><div><p style="text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Develop and maintain the new Protection Digital ecosystem using the Frappe Framework.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Build REST APIs and integrate external systems and services.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Design and optimize MariaDB database structures and queries.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Develop responsive frontend interfaces using JavaScript, HTML, CSS, and Frappe UI tools.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Create custom DocTypes, reports, workflows, scripts, and dashboards.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Write server-side business logic in Python.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Implement role-based permissions and security best practices.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Troubleshoot bugs, performance issues, and production incidents.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Manage containerized deployments using Docker and Kubernetes/OpenShift.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Create and maintain CI/CD pipelines in Azure DevOps and GitHub for automated build, testing, and deployment.</span></li> </ul> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>.</b></H2> </div><div><p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Monitor application performance, uptime, logs, and infrastructure health.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Perform code reviews and maintain technical documentation.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Collaborate with the product owner, business experts, ICRC architects, other members of the agile delivery team, and open-source communities.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensure all deployed applications operate properly and follow operational procedures.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Anticipate technical and operational needs; identify and solve problems.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contribute to solution design, provide support and documentation, and train support teams on their use as needed.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Resolve assigned incidents and requests, ensuring resolution times meet service and operational level agreements (SLAs and OLAs).</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proactively manage and follow up on tickets, and contribute to monitoring all product tickets, requests, and backlog.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support ICT teams in the field in the use of global and centrally managed ICT solutions.</span></li> <li style="text-align:justify;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Work to continuously improve ICRC's ICT services and operations.</span></li> </ul> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Professional & Education Background</b></H2> </div><div><p style="text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">IT engineering degree or equivalent.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">ITIL and DevOps certification is an asset.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Technical certification or equivalent professional experience.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent command of English (spoken and written); fluency in French is an advantage.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">5+ years of production experience in Frappe development using Python, with a demonstrable open-source presence.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">5+ years of frontend development experience, including 3+ years working with Frappe UI (Vue) in production.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience integrating and running technical solutions.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience with development and operations (DevOps) processes.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience with technical support processes.</span></li> </ul> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Competencies</b></H2> </div><div><p style="text-align:justify"> </p> <ul> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Deep mastery of DocType metadata, workflows, permission hooks, the custom report builder, RQ background jobs, and scheduled events.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong command of REST API design on Frappe, including OIDC client-credentials flows.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Deep expertise in PWAs, Service Workers, and Background Sync, including client-side persistence patterns, conflict resolution UI, and offline UX.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency with RTL layouts and internationalization (i18n).</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong discipline in unit and integration testing (Frappe test runner, pytest).</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency with Git version control.</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Contribution to the Frappe UI ecosystem is a strong plus.</span></li> </ul> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Information</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Location: Geneva</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Type of contract: Open-ended</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Activity rate: 100%</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Start date: October/November 2026</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Recruiter: Alejandra Rodriguez</span></li> <li style="color:indianred;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="color:indianred;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Application deadline: Tuesday, 21st of July 2026</strong></span></li> </ul> <p style="color:indianred;font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </p> <p style="color:indianred;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong><span style="background-color:white;color:indianred"><em><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="background-color:white">Important information: For future employees and their dependents who are not EU and/or EFTA nationals, settling in Switzerland is now required. Direct settlement in France </span></span><span style="font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="background-color:white">upon arrival is no longer possible.</span></span></em></span></strong></p> <p style="color:indianred;font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our Values</b></H2> </div><div><p style="text-align:justify"> </p> <p style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this <a href="https://careers.icrc.org/content/Our-Values/?locale=en_GB " target="_blank" rel="noopener">page.</a></span></p> <p style="text-align:justify"> </p></div></div></div>