About this role
<h3 style="text-align:center"><b>Alternance - Assistant Gestionnaire ADV H/F</b></h3> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">RESPONSABILITES</span></b></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Gestion du cycle de commandes d’un portefeuille dédié :</span></b></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Saisie, traitement et suivi des commandes et impératifs commerciaux/logistiques</span></b></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Respect des priorités d’affectation des commandes et des contraintes pour définir les dates de livraison</span></b></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Envoi des commandes en préparation à notre EDC et suivi du flux de préparation</span></b></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Suivi de la facturation </span></b></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Effectuer un reporting d'activité chiffré</span></b></span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Traitement des réclamations dans les délais impartis :</span></b></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Saisie des litiges (de nature logistique) et suivi de leur analyse en collaboration avec notre EDC.</span></b></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Traitement des litiges de nature commerciale en tenant compte des règles de de contrôle interne (JSOX)</span></b></span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Participer à l’amélioration continue :</span></b></span></span></p> <ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Analyser et proposer au coordinateur et manager des améliorations relatives aux traitements des flux de nos commandes</span></b></span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">PROFIL</span></b></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">Vous êtes doté(e) :</span></b></span></span></p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">- d’une grande capacité de travail dans un environnement exigeant.</span></b></span></span></p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">- d’une très bonne gestion des priorités et un sens remarquable de l'organisation.</span></b></span></span></p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">- de très bonnes qualités relationnelles</span></b></span></span></p> <p style="text-align:justify"><span style="font-size:10.0pt"><span style="font-family:'Times New Roman', serif"><b><span style="font-family:'Shiseido Neue', sans-serif">- d’un bel esprit d'équipe.</span></b></span></span></p>