About this role
<p style="text-align:center;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">National Account Executive - NARS</span></strong></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">MISSION</span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Support the team in operational functions across accounts as well as taking ownership to manage specific accounts. </span></p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">ORGANISATION</span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Reports to: Senior National Account Manager</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Job Location: London</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Contract type: Perm</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">MAIN RESPONSIBILITIES</span></strong></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Day to day admin management of Key Accounts supporting SNAM and NAM</span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Support in the setting up of retailer promotions and activations</span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Collate and review weekly sell out data including store and new launch level sharing an overview of performance with the SNAM and NAM</span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Review and maintain retailer catalogue including notifying retailers of discontinuations and define sales packages </span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Track all launch elements (pre-series, stock, VM etc) are on time and update retailers </span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Support with new store opening process; work with SNAM and NAM to progress from project submission to store opening</span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Review retailer orders for fulfilment / quota issues and work with OM to resolve </span></li> <li style="line-height:105%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Retailer specific management and execution of excess list (obsolete stock and TOA’s)</span></li> </ul> <p style="line-height:105%;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="line-height:105%;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">ACCOUNT MANAGEMENT</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Under supervision undertake account management responsibility for specific key accounts</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Develop, present and execute plans to achieve the agreed retail and gross sales targets.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Present and secure orders for all new launches and events.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Share brand news / updates with retailers as directed.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Establish good working relationships with key retail partners to further develop the business partnership.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Strive to deliver the retail and wholesale targets within the allocated National Accounts </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Maximise business potential: drive strong retail sales and wholesale intake into National Accounts via robust tailored activities, aligned to the requirements of the Customer</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Monitor and forecast retail and wholesale performance to support accurate forecasting</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">EXPERIENCE REQUIRED</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Prolifient at Excel</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Experience in a similar role, beauty experience would be advantageous</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Commercially aware & ability to drive business performance</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Able to manage time effectively and plan in contingencies to ensure targets are met</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Excellent written and verbal communications skills, adaptable for delivery to a range of audiences</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Team player, ability to respond to rapidly changing demands</span></li> <li style="color:black;text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Excellent planning & organisational skills</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success</span><a name="_Hlk1559895"></a></li> </ul> <p style="text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">THE BENEFITS YOU’LL LOVE</span></strong></p> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">26 days holiday + bank holidays + your birthday day off </span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Holiday buy – up to 5 days </span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Day off when you get married or move house</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Generous contributory pension scheme – match up to 8%</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Annual performance related bonus</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Private medical insurance with Vitality</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Enhanced parental allowance</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Generous product allocation & discount</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Life Assurance up to x4 your salary</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Flexible Friday finish</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Flexible & hybrid working </span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Wellbeing programmes</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Annual performance and development reviews so you know your career is going in the right direction</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:106%;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">ABOUT SHISEIDO GROUP</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><em><span style="font-family:'Shiseido Neue', sans-serif">Our mission : Beauty Innovations for a Better World </span></em></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><a href="https://corp.shiseido.com/en/brands/"><em><span style="font-family:'Shiseido Neue', sans-serif">Click here to learn more about our brands</span></em></a></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected </span><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">turnover over £7.0bn in 2022</span><span style="font-family:'Shiseido Neue', sans-serif">. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: </span><strong><span style="font-family:'Shiseido Neue', sans-serif;color:black">Beauty Innovations for a Better World. </span></strong><span style="font-family:'Shiseido Neue', sans-serif;color:black"> </span><span style="font-family:'Shiseido Neue', sans-serif">Did you know that Shiseido is the </span><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">most awarded company in terms of innovation with a record 31 FSCC Awards?</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market. </span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black">To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams </span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">1. </span><span style="font-family:'Shiseido Neue', sans-serif;color:black">Leverage our unique portfolio of premium Beauty brands across all 3 categories</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">2. Stay agile and capture new retail opportunities </span></p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">3. </span><span style="font-family:'Shiseido Neue', sans-serif;color:black">Customer-driven decisions</span></p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">4. Create a great place to work in Beauty </span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">OUR PRINCIPLES</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif">Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 35.4pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">OUR PRINCIPLES serve as the working principles that every Shiseido employee must follow. These eight working principles – known as "TRUST 8" – are based on the idea that mutual trust is the key to succeeding in OUR MISSION.</span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><a href="https://corp.shiseido.com/en/company/philosophy/#:~:text=These%20eight%20working%20principles%20%E2%80%93%20known,to%20succeeding%20in%20OUR%20MISSION.&text=Adapt%20a%20big%2Dpicture%20perspective,Deliver%20new%20values%20through%20creativity.&text=Embrace%20risk."><span style="font-family:'Shiseido Neue', sans-serif;background-color:white">Click here to learn more about Our Principles and The Shiseido Philosophy</span></a></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Shiseido Neue', sans-serif;color:black;background-color:white">As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.</span></p>