About this role
<p style="margin:0.0cm 0.0cm 12.0pt;line-height:15.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Key Responsibilities:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Perform daily monitoring of KWMS health. Identify, diagnose, and resolve system bottlenecks, interface errors (API/EDI), and application bugs to ensure high availability.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Serve as the primary technical contact for warehouse operations. Resolve critical issues related to inbound/outbound processing, inventory reconciliation, and complex picking/put-away logic </span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Execute functional testing for new WMS features. Document bugs, track fix progress, and conduct UAT (User Acceptance Testing) to ensure high-quality releases with minimal downtime.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Oversee and maintain data exchange between KWMS and SAP (ERP). Monitor integration points (IDocs/BAPIs) to ensure synchronized inventory and delivery status across platforms.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Lead system upgrades, patch deployments, and User Acceptance Testing (UAT). Coordinate with cross-functional teams to ensure smooth transitions and system enhancements.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Coordinate with the regional SAP team and external vendors to drive system enhancements and resolve complex integration issues. </span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Serve as the technical lead or support for KWMS-related strategic initiatives, ensuring system readiness, smooth transition of operational workflows, and technical alignment with business goals.</span></li> </ul> <p style="line-height:15.0pt;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"> </p> <p style="line-height:15.0pt;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Requirement</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Bachelor's degree in Computer Science or Information Technology is preferred</span> <span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">(not required if equivalent experience is demonstrated)</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Proven experience with WMS, ERP (SAP preferred), or related logistics/backend systems.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Experience in FMCG industry is highly preferred.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Technical Proficiency: </span></strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Experience with SAP integration tools (IDocs, BAPIs, or API mapping) is highly preferred.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Analytical Skills:</span></strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif"> Strong logical reasoning and problem-solving skills, with the ability to manage critical system issues under high-pressure scenarios.</span></li> <li style="line-height:15.0pt;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Calibri, sans-serif;text-indent:8.0px"><strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Communication:</span></strong><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif"> Excellent communication and collaboration skills to bridge the gap between technical teams and warehouse operations.</span></li> </ul>