About this role
<p style="text-align:center;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:center;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:center;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:center;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">Assistant Business Manager - Clé de Peau Beauté</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">WHO ARE WE?</span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.</span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">As Clé de Peau Assistant Business Manager, you will support the Business Manager in leading a team of Personal Beauty Specialists to deliver authentic, elegant, exceptional luxury service. A team of skin and beauty experts, you will ensure your customers’ skin and beauty needs are met as they are confidently introduced to the ultimate in luxury skincare and cosmetics.</span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">We are part of the Shiseido Group, and by joining </span><strong><span style="Shiseido Neue', sans-serif">Clé de Peau</span></strong><span style="Shiseido Neue', sans-serif"> you join an incredible group network of brands, where developing our people is at the heart of our business.</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">YOUR NEXT ROLE : Clé de Peau Beauté Assistant Business Manager – Harrods, London (37.5 Hours over 5 days per week) <span style=""> </span></span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">YOUR RESPONSIBILITIES</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">You will consistently identify opportunity and bring ideas to the table to support business growth, passionately engaging the team along the way. Always keeping the brand values in mind, you will help lead the team in building a loyal customer base.</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience. On top of this, you join an incredible network of brands within the Shiseido Group, where developing our people is at the heart of our business.</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">The first business in Western Europe, Harrods will be a worldwide Flagship, so you will be an integral part of the Clé de Peau team. As a result, you will have access to extensive support and tools, and also have the fantastic opportunity to make a real impact on the business. With Clé de Peau Beauté, we want to help you realise your full potential. We expect you to be experienced in skincare and beauty, to be proactive and target driven, with a true passion for the exceptional.</span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">YOUR BACKGROUND</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"> </p> <p style="margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below: </span></p> <p style="margin:0.0cm;Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Demonstrable experience in coaching and developing others</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Beauty retail management experience</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Strong experience in artistry, ideally with a qualification</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Ability to communicate effectively with a team and lead</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Ability to drive KPIs and sales targets</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Excellent communicator</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 20.25pt;Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">BENEFITS YOU’LL LOVE</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">30 days holiday, including bank holidays, increasing with service</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Generous discretionary commission scheme</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Contributory pension scheme – 5% employer contribution</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Generous product allocation & discount</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Enhanced parental allowance</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Life Assurance up to x2 your salary</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Employee referral bonuses</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Access to Retail Trust</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Annual performance and development reviews so you know your career is going in the right direction</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">OUR VALUES</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;Times New Roman', serif"> </p> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">THINK BIG </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">TAKE RISKS </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">HANDS ON </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">COLLABORATE </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">BE OPEN </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">ACT WITH INTEGITY</span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">BE ACCOUNTABLE </span></strong></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">APPLAUD SUCCESS</span></strong></li> </ul> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><em><span style="Shiseido Neue', sans-serif"> </span></em></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><strong><span style="Shiseido Neue', sans-serif">INCLUSION HEROS</span></strong></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><em><span style="Shiseido Neue', sans-serif;background-color:white">Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.</span></em></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif;background-color:white">We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. </span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif;background-color:white">We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. </span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif;background-color:white">We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif;background-color:white">We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">OUR HIRING PROCESS</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion. </span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">All applicants must have the right to live and work in the UK.</span></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><em><span style="Shiseido Neue', sans-serif"> </span></em></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">KEEN TO KNOW MORE?</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><a href="https://corp.shiseido.com/en/brands/"><span style="Shiseido Neue', sans-serif">Click here to learn more about our brands</span></a></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><a href="https://corp.shiseido.com/en/company/philosophy/#:~:text=These%20eight%20working%20principles%20%E2%80%93%20known,to%20succeeding%20in%20OUR%20MISSION.&text=Adapt%20a%20big%2Dpicture%20perspective,Deliver%20new%20values%20through%20creativity.&text=Embrace%20risk."><span style="Shiseido Neue', sans-serif">Click here to learn more about Our Principles and The Shiseido Philosophy</span></a></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;Times New Roman', serif"><span style="Shiseido Neue', sans-serif">Why not follow our Shiseido UKI LinkedIn page to learn more about our culture</span></li> </ul> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"><em><u><span style="Shiseido Neue', sans-serif"> </span></u></em></p> <p style="text-align:justify;margin:0.0cm;Times New Roman', serif"> </p>