Key Account Manager - Benelux (Schiphol, NH, NL) @ Shiseido

<div> <div> <p><strong><span>About Shiseido Group</span><span> </span></strong></p> </div> <div> <p><span>Founded in 1872 in Japan, Shiseido Group is a top 5 global cosmetics company, operating in 120 countries with 42,000 employees and 70 nationalities. Our mission is "Beauty Innovations for a better world." We offer a unique selection of Skincare, Makeup, and Fragrance brands such as Shiseido, Narciso Rodriguez, NARS, Drunk Elephant, Cle de Peau Beauté, Issey Miyake, Serge Lutens, Zadig &amp; Voltaire, and more. The Netherlands office is based at World Trade Centre Schiphol Airport.</span><span> </span></p> </div> <div> <p><span>Our main clients include Douglas, Ici Paris XL, de Bijenkorf, Skins Cosmetics, April, Inno, and others.</span></p> <p> </p> <p><span style="text-decoration:underline"><span style="color:black;text-decoration:underline"><strong><span>Main Responsibilities</span></strong></span></span></p> </div> <div> <p><em><span style="font-size:12.0pt"><strong><span>Key Account Management – The Netherlands:</span><span> </span></strong></span></em></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Develop and </span><span>maintain</span><span> collaborative relationships with key retail partners (Douglas and IPXL).</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Act as the main day-to-day contact for both key accounts and all categories.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Lead and follow up on business updates, newness meetings, and year review meetings.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Prepare reporting, analysis, and action plans by category and account.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Manage sell-in launches and sets, from negotiations to on-shelf, including GWP/sample support.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Analyze sell-in/sell-out results and commercial needs, converting insights into action plans.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Deliver company </span><span>objectives</span><span>: market share, gross sales, and net sales in line with budgets and targets.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Develop and implement key account strategies and plans in line with company priorities.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Collaborate with Marketing to develop annual account </span><span>objectives</span><span> and plans.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Support the preparation of yearly cooperative meetings (joint marketing activities with retailers).</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Achieve retail </span><span>objectives</span><span> at total, brand, account, and store levels.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Develop e-retail plans in collaboration with the Digital team.</span></p> </li> </ul> <p> </p> <p><em><strong><span>Key Account Management – Belgium:</span><span> </span></strong></em></p> </div> <div> <p><span>Oversee the same responsibilities as in the Netherlands, in cooperation with the Commercial Director and with the support of the local Belgium Key Account Manager.</span><span> </span></p> </div> <div> <p> </p> <p><em><strong><span>Skills &amp; Competencies:</span><span> </span></strong></em></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Academic/</span><span>Master&apos;s</span><span> degree.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Team management experience.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Sales background with </span><span>a go-getter</span><span> mindset.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>High level</span><span> of interpersonal skills, with potential for people development and leadership.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Exceptional organizational skills and ability to manage priorities.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Excellent analytical skills with the ability to interpret data and develop action plans.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Strong relationship and stakeholder management abilities, both internally and externally.</span><span> </span></p> </li> </ul> </div> <div> <p> </p> <p> </p> <p><strong><span style="text-decoration:underline"><span>Profile</span></span><span> <br></span></strong><em><strong><span>Education:</span><span> </span></strong></em></p> </div> <div> <p><span>University Degree (preferably Master&apos;s Degree).</span></p> <p><em><strong><span><br>Languages:</span><span> </span></strong></em></p> </div> <div> <p><span>Fluent in Dutch and English. French is an asset.</span></p> <p><em><strong><span><br>Experience</span><span>:</span></strong></em></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Minimum 3–5 years in commercial or retail roles within a fast-paced luxury, beauty, or FMCG company.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience with national key accounts (e.g., Ahold, Douglas, ICI PARIS XL, etc.).</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Cosmetics industry experience is a significant asset.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience in developing cross-functional projects related to in-store experience.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience with Category Management or Trade Marketing is an asset.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience working with a Field Sales Force is an asset.</span></p> </li> </ul> <p><span><br></span><em><strong><span>Personality</span><span>:</span></strong></em></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li> <p><span>Energetic and personable attitude.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Hands-on mentality and proactivity.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Result-driven and ambitious.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Passionate about strong brands.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Affinity with beauty and service.</span><span> </span></p> </li> </ul> </div> <div> <p> </p> <p> </p> <p><strong><span style="text-decoration:underline"><span>What We Offer</span></span><span>:</span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Be at the core of Shiseido Group&apos;s development in Benelux.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Be part of a new chapter </span><span>of Shiseido Benelux </span><span>focused on skin beauty and fragrances</span><span>.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Continuous challenges in a dynamic environment, with opportunities to learn from experienced team members.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Exposure to various aspects of the beauty business: retail, sales,</span><span> marketing</span><span> and more.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Experience in a dynamic company with a strong and expanding brand portfolio.</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span><span>Access to a wide range of products</span><span> to try out.</span></span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Competitive compensation.</span><span> </span></p> </li> </ul> </div> <div> <p> </p> <p><strong><span><span style="text-decoration:underline">Application</span>:</span></strong></p> <p><span>Apply via the Shiseido career website by submitting your resume and a motivation paragraph.</span></p> </div> </div>