About this role
<p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><img 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" alt="Nars logo_black" width="165" height="70"></p> <p style="text-align:center;line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong> </strong></p> <p style="text-align:center;line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">NARS Assistant Manager</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Reports to: Area Sales & Education Manager NARS<br>Job Location: Selfridges Manchester Trafford<br>Contract type: Fixed Term Contract, 37.5 hours per week over 5 days</span></p> <p style="text-align:center;line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">MISSION</span></strong></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">ABOUT SHISEIDO</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><em><span style="font-family:'Shiseido Neue', sans-serif">Our mission : Beauty Innovations for a Better World</span></em></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected </span><span style="font-family:'Shiseido Neue', sans-serif">turnover over £7.0bn in 2022</span><span style="font-family:'Shiseido Neue', sans-serif">. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: </span><strong><span style="font-family:'Shiseido Neue', sans-serif">Beauty Innovations for a Better World. </span></strong><span style="font-family:'Shiseido Neue', sans-serif"> </span><span style="font-family:'Shiseido Neue', sans-serif">Did you know that Shiseido is the </span><span style="font-family:'Shiseido Neue', sans-serif">most awarded company in terms of innovation with a record 26 FSCC Awards?</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> </span><span style="font-family:'Shiseido Neue', sans-serif">Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">1. Leverage our unique portfolio of Beauty brands across all 3 categories</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">2. Stay agile and capture new retail opportunities </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">3. Customer-driven decisions</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">4. Create a great place to work in Beauty </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif"> </span><span style="font-family:'Shiseido Neue', sans-serif"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">ABOUT NARS </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry. </span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">MAIN RESPONSIBILITIES</span></strong></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Leading by example by in delivering our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">PROFILE</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Must have held a leadership position in a retail business</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Track record of coaching and developing teams</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Strong experience in artistry, ideally with a qualification</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Ability to communicate effectively with a team and lead</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Ability to drive KPIs and sales targets </span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Excellent communicator</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:24.0px"><span style="font-family:'Shiseido Neue', sans-serif">Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success</span></li> </ul> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif"> </span></strong></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Shiseido Neue', sans-serif">The benefits you’ll love…</span></strong></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">30 days holiday, including bank holidays, increasing with service</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Generous discretionary commission scheme</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Contributory pension scheme – 5% employer contribution</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Generous product allocation & discount</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Enhanced parental allowance</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Life Assurance up to x2 your salary</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Employee referral bonuses</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Access to Retail Trust</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">Annual performance and development reviews so you know your career is going in the right direction</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Shiseido Neue', sans-serif">POSITION REFERENCE NUMBER: 16991</span></p>