About this role
<p style="margin:0.0in 0.0in 6.85pt;line-height:107%"><strong><span style="line-height:107%">MAIN PURPOSE</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal"><span style="">Lead the Regional Cloud & Network Team (2-3 Personnels)</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal"><span style="">Manage Cloud & Network Services for 8 countries in APAC region which includes Offices, Warehouses, and Factory</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal"><span style="">Manage our GNOC & GIOC vendors in APAC region</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal"><span style="">APAC markets include Taiwan, South Korea, Vietnam, Thailand, Singapore, Malaysia, Indonesia, India </span>w<span style="">ith close to 3,000 end users and 500 stores across the region</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"> </p> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"> </p> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"><strong><span style="">KEY RESPONSIBILITIES</span></strong></p> <p style="margin:0.0in;line-height:normal"><strong><span style=""> </span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Cloud Infrastructure Management</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Design, deploy, and manage Azure-based infrastructure including virtual machines, storage, networking, and identity services.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Optimize cloud resources for performance, cost-efficiency, and scalability.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Implement and manage Azure governance policies, resource groups, and automation (ARM templates, Bicep, Terraform).</span></li> </ul> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Network Architecture & Operations</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Oversee enterprise network infrastructure including LAN/WAN, VPN, firewalls, and SD-WAN.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Ensure high availability, security, and performance of network services across all sites.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Manage IP addressing, DNS, DHCP, and routing protocols.</span></li> </ul> </ul> <p style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Security & Compliance</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Implement security best practices across Azure and network environments.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Collaborate with cybersecurity teams to enforce access controls, threat protection, and compliance standards (e.g., ISO 27001, NIST).</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Monitor and respond to network and cloud security incidents.</span></li> </ul> </ul> <p style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Monitoring & Troubleshooting</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Utilize tools like Azure Monitor, Network Watcher, and third-party solutions for proactive monitoring and alerting.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Lead root cause analysis and resolution of infrastructure and network issues.</span></li> </ul> </ul> <p style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Team Leadership & Collaboration</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Lead a team of cloud and network engineers, providing mentorship and technical guidance.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Collaborate with application, security, and business teams to support IT initiatives.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Manage vendor relationships and service contracts.</span></li> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Alignment with Global Team on strategic direction.</span></li> </ul> </ul> <p style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><strong><span style="">Ad hoc Support</span></strong></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in"><span style="">Additional tasks given by the supervisor or management team</span></li> </ul> </ul> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"> </p> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"> </p> <p style="margin:0.0in 0.0in 0.0in 2.85pt;line-height:normal"><strong><span style="">REQUIREMENTS</span></strong></p> <p style="margin:0.0in;line-height:normal"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">Bachelor’s degree in information technology, Computer Science, or related field.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">At least 10 years of experience in IT infrastructure, with recent 3 years in a regional or global role.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">Strong knowledge of Cloud and Network Management (Microsoft Azure, Cisco, Forti, Windows Server OS, Linux, Aryaka)</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">Conceptual knowledge of Infrastructure (Cloud, Server, and Network)</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">Experience managing services in diverse environments: corporate offices, warehouses, manufacturing plants, and retail stores.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">ITIL certification and/or PMP / Prince2 certification preferred.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%"><span style="line-height:107%">Excellent communication, leadership, and stakeholder management skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal"><span style="">Ability to travel within the APAC region as needed.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:normal"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:normal"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:normal"><span style=""><strong>We are proud to be certified as a Great Place to Work® in Singapore — a testament to our commitment to employee experience and workplace culture. </strong> </span></p>